Cannot change folder on local machine that drive is sync'd to

Bugs and issues Linux
#1

I am using Insync v 3.1.1.40765 on Linux Mint

When I start Insync it tells me the folder I sync to is missing - however it is not.

I’ve tried changing the folder I sync to to fix this and it will not change.

Instead I get this error and then the program basically hangs and I have to exit it

Selection_035

If I click on Choose Another Location then Insync hangs.

How do I fix this?

#2

Hi @seanchk!

Could you send over your log files to support@insynchq.com with the link to this post?

#3

How did you fix this?
I upgraded my distro and changed the mounting point of the partition where I have my synced directory.

insyncerror1

and then it hangs…

Insyncerror2
Insyncerror21291×919 38.3 KB

Should I start a new thread?

Thanks for your help.

#4

Hi!

Could you send your logs.db and out.txt files to support@insynchq.com with the link to this post? You can find these in ~/.config/Insync. Seems like this has been reported in the past and I will need to raise this with our engineers.

#5

I just did, thanks for your help.

1 Like
#6

Encountering this issue. Reinstalling Insync did not appear to fix it.

#7

Hi @Max_Corbetti,

Could you send me an email (support@insynchq.com) with the link to this post? Please include the following:

#8