Cannot login in Onedrive

Bugs and issues Linux
#1

This week Insync stopped syncing Onedrive indicating “authentication token is invalid”.

I tried to authenticate again without success. I updated Insync using insync_3.8.6.50504-focal_amd64.deb, cleared browser cache and removed account to try to add it again. Nothing worked.

The message “Connecting to Insync…” is frozen at the address connect.insynchq.com/connect/

I’m using Ubuntu 20.04.6 LTS

How should I proceed to reestablish synchronization?

Thanks

#2

Hello @aolinto! Could you please quit Insync then restart? Afterwards, if you still see the “authentication token is invalid” error, try to login via alternative method: https://help.insynchq.com/en/articles/3457927-alternative-login

Let me know how it goes. By the way, is this a OneDrive for Business account?

1 Like
#3

Thanks for your attention Mia. It worked!
The OneDrive account I use is from a 365 Family plan.
All the best.

1 Like
#4

That’s great to hear! Please don’t hesitate to reach out anytime you need help :slight_smile:

#5