Can't install version 3.9.5 on openSUSE Tumbleweed [WITH FIX]

Bugs and issues
1

zypper output:

In cache insync-3.9.5.60024-fc39.x86_64.rpm                                                                                                                            (1/2), 158.1 MiB    
In cache insync-dolphin-3.9.5.60024-1.noarch.rpm                                                                                                                       (2/2), 104.9 KiB    

Checking for file conflicts: ........................................................................................................................................................[done]
error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
warning: /var/cache/zypp/packages/insync/x86_64/insync-3.9.5.60024-fc39.x86_64.rpm: Header V4 RSA/SHA512 Signature, key ID accaf35c: NOTTRUSTED
error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
        package insync-3.9.5.60024-fc39.x86_64 does not verify: Header V4 RSA/SHA512 Signature, key ID accaf35c: NOTTRUSTED
(1/2) Installing: insync-3.9.5.60024-fc39.x86_64 ...................................................................................................................................[error]
Installation of insync-3.9.5.60024-fc39.x86_64 failed:
Error: Subprocess failed. Error: RPM failed: Command exited with status 2.

zypper log:

2025-03-27 20:37:39 <1> hlknb(70282) [zypp] TargetImpl.cc(commit):1636 TargetImpl::commit(<list>CommitPolicy( DownloadInHeaps ))4
2025-03-27 20:37:40 <1> hlknb(70282) [zypp] RpmHeader.cc(readPackage):259 ReferenceCounted(@0x5584bda6b630<=1){0x5584bda97350}{insync-3.9.5.60024-fc39} from /var/cache/zypp/packages/insync/x86_64/insync-3.9.5.60024-fc39.x86_64.rpm
2025-03-27 20:37:40 <1> hlknb(70282) [librpmDb] RpmDb.cc(doInstallPackage):1671 RpmDb::installPackage(/var/cache/zypp/packages/insync/x86_64/insync-3.9.5.60024-fc39.x86_64.rpm,0x0000000c)
2025-03-27 20:37:40 <1> hlknb(70282) [zypp::exec++] forkspawnengine.cc(start):274 Executing[C] 'rpm' '--root' '/' '--dbpath' '/usr/lib/sysimage/rpm' '--define' '_dump_posttrans 1' '-U' '--percent' '--noglob' '--force' '--nodeps' '--' '/var/cache/zypp/packages/insync/x86_64/insync-3.9.5.60024-fc39.x86_64.rpm'
2025-03-27 20:37:40 <1> hlknb(70282) [zypp::exec++] forkspawnengine.cc(start):427 pid 70748 launched
2025-03-27 20:37:40 <1> hlknb(70282) [Progress++] progressdata.cc(report):75 {#2|Installing: insync-3.9.5.60024-fc39.x86_64} START
2025-03-27 20:37:41 <2> hlknb(70282) [zypp::exec] abstractspawnengine.cc(checkStatus):182 Pid 70748 exited with status 2
2025-03-27 20:37:41 <5> hlknb(70282) [zypp-core] Exception.cc(log):219 RpmDb.cc(doInstallPackage):1812 THROW:    Subprocess failed. Error: RPM failed: Command exited with status 2.
2025-03-27 20:37:41 <5> hlknb(70282) [zypp-core] Exception.cc(log):219 History:
2025-03-27 20:37:41 <5> hlknb(70282) [zypp-core] Exception.cc(log):219  - error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
2025-03-27 20:37:41 <5> hlknb(70282) [zypp-core] Exception.cc(log):219    warning: /var/cache/zypp/packages/insync/x86_64/insync-3.9.5.60024-fc39.x86_64.rpm: Header V4 RSA/SHA512 Signature, key ID accaf35c: NOTTRUSTED
2025-03-27 20:37:41 <5> hlknb(70282) [zypp-core] Exception.cc(log):219    error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
2025-03-27 20:37:41 <5> hlknb(70282) [zypp-core] Exception.cc(log):219    error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
2025-03-27 20:37:41 <5> hlknb(70282) [zypp-core] Exception.cc(log):219    error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
2025-03-27 20:37:41 <5> hlknb(70282) [zypp-core] Exception.cc(log):219    error: Key a684470caccaf35c (Insynchq Inc <services@insynchq.com>) expired on 2020-09-10 18:53:07
2025-03-27 20:37:41 <5> hlknb(70282) [zypp-core] Exception.cc(log):219          package insync-3.9.5.60024-fc39.x86_64 does not verify: Header V4 RSA/SHA512 Signature, key ID accaf35c: NOTTRUSTED
2025-03-27 20:37:41 <1> hlknb(70282) [Progress++] progressdata.cc(report):95 {#2|Installing: insync-3.9.5.60024-fc39.x86_64} END
2

@hlavki I have forwarded this issue to our Linux Team. There is a similar feedback here: New Insync Version: 3.9.5 - #9 by Michael_Payne

I’ll update you asap!

3

These steps will fix it:

1 Like
4

Thanks, updated the title for anyone who might need guidance as well!

1 Like
5

Thanks y’all! I was having the same problem. This fixed it.

1 Like