"Can't process [filename] - 'NoneType' object has no attribute 'id'"

Bugs and issues
#1

I have had this error (“Can’t process [filename] - ‘NoneType’ object has no attribute ‘id’”) for a while now on one of my files, even after deleting said file from both my computer and my Google Drive. Is there a way to get rid of this error?

Mac OS X 10.10.3
Insync 1.2.9 (error appeared first with 1.2.7)

#2

@sjmgarnier Sorry for the inconvenience this causes you. Please send us your logs.db and out.txt file to support@insynchq.com.

Please include the link of this post and I will forward your issue to our engineer for investigation.

Thank you.

#3

@roald I just mailed you the files. Thanks for your help.

#4

Hi @roald,

I’m having the same issue on two machines running OSX with different sets of files on each machine. Is there a general solution for this issue or would you like me to send my logs as well?

Thanks,

Jason

#5

Hi guys,

a fix for this issue is available here:

cc @Jason_Greenbaum

Have a good day :smile: