Can't resume syncing-linux

Bugs and issues Linux
#1

I paused syncing and can’t resume it. Restarting insync process and rebooting didn’t help. I also tried “insync resume_syncing” command-no success. Any ideas?

Insync version 1.5.4.37362
OS:MX Linux

Another update 1.5.5.37368 didn’t change anything

#2

Tagging our engineer @Kurt_Ko for further assistance!

Did you pause it by running the command or through your UI window?

#3

I paused via UI window.

#5

I have the same issue on Fedora 28:

  • Rebooting the laptop doesn’t help
  • Killing and restarting insync doesn’t help
  • insync resume_syncing doesn’t help
  • Unpausing via the GUI doesn’t help

Please help!

#6

My apologies for the trouble! Thank you for walking me through the troubleshooting steps you guys have taken. :slight_smile:

I’ve followed it up with our team and will update you guys as soon as possible!

#7

Okay, but this is a down situation. Once members rely on replication (as they do over time), these things become more time critical and urgent. Thanks

1 Like
#8

Just purchased Insync because it seemed to work ok. Installed using MXLinux (Debian) and now it crashes and stalls pretty regular. I have to “kill” it with the system manager then restart it again… repeat repeat. May be I’m overlooking something?