Changing local folder location re-synced everything with a different user as the Owner


#1

a member of my organization moved their google drive sync folder to an external drive by changing the location in their insync settings. insync then went to delete all the files on the web gdrive, and is in the process of resyncing everything with that user as the owner of all the files. additionally, insync is stuck in an endless sync, and we’re missing files for over 24 hours because they’re only located on the local folder of that user


#2

Hi @vdoddanna we would like to investigate your issue, can you send in the link to this post along with your logs (How to find the log files) to support@insynchq.com?