[Debian Testing] Unable to update Insync via apt

I have the following issue:

The following partially installed packages will be configured:
  insync 
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B of archives. After unpacking 0 B will be used.
Setting up insync (1.3.9.36089-wheezy) ...
dpkg: error processing package insync (--configure):
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
 insync
E: Sub-process /usr/bin/dpkg returned an error code (1)
Failed to perform requested operation on package.  Trying to recover:
Setting up insync (1.3.9.36089-wheezy) ...
dpkg: error processing package insync (--configure):
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
 insync

Thanks for support

@fedele.mantuano: Apologies for the trouble. Are you using python 3? You can confirm by running python -V.

The version is:
Python 2.7.12

@fedele.mantuano: I see. As root please run the following command: tail -n +8 /var/lib/dpkg/info/insync.postinst | head -n -3 | python -. This will just re-run Insync’s post installation script but it should show the errors.

Your command:

tail -n +8 /var/lib/dpkg/info/insync.postinst | head -n -3 | python -

is without output, maybe the syntax of tail is not correct:

-n, --lines=[+]NUM
              output the last NUM lines, instead of the last 10; or use -n +NUM to output starting with line NUM

But the command:

tail -n8 /var/lib/dpkg/info/insync.postinst

show incomplete python script:

    f.write('\n'.join(lines))

increase_inotify_watches()

open("/usr/lib/insync/from_deb", "w").close()

EOF
exit 0

so the complete command go in error:

tail -n8 /var/lib/dpkg/info/insync.postinst | head -n -3 | python -
  File "<stdin>", line 1
    f.write('\n'.join(lines))
    ^
IndentationError: unexpected indent

@fedele.mantuano:

As in your post about the tail command, +NUM is used to “output starting with line NUM”, so tail -n +8 /var/lib/dpkg/info/insync.postint outputs the contents of /var/lib/dpkg/info/insync.postinst starting from the 8th line. The error in your command is because you only outputted the last 8 lines.

If there was no output though, then it might mean that it succeeded when you re-ran it. I will try to replicate the issue.

Ok, thanks.

I loaded the output of command here.

tail -n +8 /var/lib/dpkg/info/insync.postinst | head -n -3

@fedele.mantuano: Yes, that is the correct script to run. So tail -n +8 /var/lib/dpkg/info/insync.postinst | head -n -3 | python - has no output?

Yes it has no output

@fedele.mantuano: Okay, thanks. I will try to reproduce that.

Is there any update?

@fedele.mantuano: No progress yet, sorry.

Is there any update?

@fedele.mantuano: Please check if this issue is still present in the 1.3.10 build. You can get it at www.insynchq.com/downloads.

Sorry but not working:

~ # dpkg -i ~/Downloads/insync_1.3.10.36104-wheezy_amd64.deb
Selecting previously unselected package insync.
(Reading database … 225797 files and directories currently installed.)
Preparing to unpack …/insync_1.3.10.36104-wheezy_amd64.deb …
Unpacking insync (1.3.10.36104-wheezy) …
Setting up insync (1.3.10.36104-wheezy) …
dpkg: error processing package insync (–install):
subprocess installed post-installation script returned error exit status 1
Processing triggers for shared-mime-info (1.6-1) …
Processing triggers for man-db (2.7.5-1) …
Processing triggers for hicolor-icon-theme (0.15-1) …
Processing triggers for desktop-file-utils (0.23-1) …
Processing triggers for gnome-menus (3.13.3-8) …
Processing triggers for mime-support (3.60) …
Errors were encountered while processing:
insync

daddybear ~ # apt-get update && apt-get upgrade
Hit http://ftp.it.debian.org/debian stretch InRelease
Hit http://security.debian.org stretch/updates InRelease
Hit http://prerelease.keybase.io/deb stable InRelease
Hit http://ftp.it.debian.org/debian stretch-updates InRelease
Hit http://apt.insynchq.com/debian stretch InRelease
Hit https://apt.dockerproject.org/repo debian-stretch InRelease

The following partially installed packages will be configured:
insync
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B of archives. After unpacking 0 B will be used.
[master 915503d] saving uncommitted changes in /etc prior to apt run
3 files changed, 13 insertions(+)
create mode 100644 prelink.conf.d/insync.conf
Setting up insync (1.3.10.36104-wheezy) …
dpkg: error processing package insync (–configure):
subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
insync
E: Sub-process /usr/bin/dpkg returned an error code (1)
Setting up insync (1.3.10.36104-wheezy) …
dpkg: error processing package insync (–configure):
subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
insync

@fedele.mantuano: Is it only being raised when there is no currently installed Insync version? If so please try the following:

#!/bin/bash
set -e

tempdir=$(mktemp -d)
buildname="insync_1.3.11.36106-wheezy_amd64.deb"

pushd "$tempdir"
wget -q http://s.insynchq.com/builds/"$buildname"
ar p "$buildname" data.tar.gz | tar xpz
ar p "$buildname" control.tar.gz | tar xpz
tail -n +5 postinst | head -n -7 > postinst.py
sudo ./usr/lib/insync/py postinst.py
popd
rm -r "$tempdir"

This runs the postinst script in the latest build using Insync’s Python interpreter, which is how it is normally run. Please ensure that Insync is not installed first before running the script.

I tryed it, and I have this error:

# ./insync.sh           
/tmp/tmp.BhYJTJwwkV ~
sudo: unable to execute ./usr/lib/insync/py: Permission denied
file ./usr/lib/insync/py
./usr/lib/insync/py: ELF 64-bit LSB executable, x86-64, version 1 (SYSV), dynamically linked, interpreter /lib64/ld-linux-x86-64.so.2, for GNU/Linux 2.6.26, BuildID[sha1]=8322639030b51f43f6d2eb10087871497264c4d2, stripped```


    ./usr/lib/insync/py
    zsh: permission denied: ./usr/lib/insync/py

This file in my machine doesn't working.

@fedele.mantuano: I think I get the issue now. Please confirm by sending the output of the command apt-config dump.

APT "";
APT::Architecture "amd64";
APT::Build-Essential "";
APT::Build-Essential:: "build-essential";
APT::Install-Recommends "1";
APT::Install-Suggests "0";
APT::Sandbox "";
APT::Sandbox::User "_apt";
APT::Authentication "";
APT::Authentication::TrustCDROM "true";
APT::NeverAutoRemove "";
APT::NeverAutoRemove:: "^firmware-linux.*";
APT::NeverAutoRemove:: "^linux-firmware$";
APT::NeverAutoRemove:: "^linux-image-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^linux-image-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^linux-headers-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^linux-headers-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^linux-image-extra-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^linux-image-extra-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^linux-signed-image-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^linux-signed-image-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^kfreebsd-image-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^kfreebsd-image-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^kfreebsd-headers-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^kfreebsd-headers-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^gnumach-image-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^gnumach-image-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^.*-modules-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^.*-modules-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^.*-kernel-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^.*-kernel-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^linux-backports-modules-.*-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^linux-backports-modules-.*-4\.6\.0-1-amd64$";
APT::NeverAutoRemove:: "^linux-tools-4\.5\.0-2-amd64$";
APT::NeverAutoRemove:: "^linux-tools-4\.6\.0-1-amd64$";
APT::VersionedKernelPackages "";
APT::VersionedKernelPackages:: "linux-image";
APT::VersionedKernelPackages:: "linux-headers";
APT::VersionedKernelPackages:: "linux-image-extra";
APT::VersionedKernelPackages:: "linux-signed-image";
APT::VersionedKernelPackages:: "kfreebsd-image";
APT::VersionedKernelPackages:: "kfreebsd-headers";
APT::VersionedKernelPackages:: "gnumach-image";
APT::VersionedKernelPackages:: ".*-modules";
APT::VersionedKernelPackages:: ".*-kernel";
APT::VersionedKernelPackages:: "linux-backports-modules-.*";
APT::VersionedKernelPackages:: "linux-tools";
APT::Never-MarkAuto-Sections "";
APT::Never-MarkAuto-Sections:: "metapackages";
APT::Never-MarkAuto-Sections:: "contrib/metapackages";
APT::Never-MarkAuto-Sections:: "non-free/metapackages";
APT::Never-MarkAuto-Sections:: "restricted/metapackages";
APT::Never-MarkAuto-Sections:: "universe/metapackages";
APT::Never-MarkAuto-Sections:: "multiverse/metapackages";
APT::Move-Autobit-Sections "";
APT::Move-Autobit-Sections:: "oldlibs";
APT::Move-Autobit-Sections:: "contrib/oldlibs";
APT::Move-Autobit-Sections:: "non-free/oldlibs";
APT::Move-Autobit-Sections:: "restricted/oldlibs";
APT::Move-Autobit-Sections:: "universe/oldlibs";
APT::Move-Autobit-Sections:: "multiverse/oldlibs";
APT::Update "";
APT::Update::Post-Invoke-Success "";
APT::Update::Post-Invoke-Success:: "/usr/bin/test -e /usr/share/dbus-1/system-services/org.freedesktop.PackageKit.service && /usr/bin/test -S /var/run/dbus/system_bus_socket && /usr/bin/gdbus call --system --dest org.freedesktop.PackageKit --object-path /org/freedesktop/PackageKit --timeout 4 --method org.freedesktop.PackageKit.StateHasChanged cache-update > /dev/null; /bin/echo > /dev/null";
APT::Update::Post-Invoke-Success:: "if /usr/bin/test -w /var/cache/app-info -a -e /usr/bin/appstreamcli; then appstreamcli refresh-cache > /dev/null; fi";
APT::Architectures "";
APT::Architectures:: "amd64";
APT::Compressor "";
APT::Compressor::. "";
APT::Compressor::.::Name ".";
APT::Compressor::.::Extension "";
APT::Compressor::.::Binary "";
APT::Compressor::.::Cost "0";
APT::Compressor::lz4 "";
APT::Compressor::lz4::Name "lz4";
APT::Compressor::lz4::Extension ".lz4";
APT::Compressor::lz4::Binary "false";
APT::Compressor::lz4::Cost "50";
APT::Compressor::gzip "";
APT::Compressor::gzip::Name "gzip";
APT::Compressor::gzip::Extension ".gz";
APT::Compressor::gzip::Binary "gzip";
APT::Compressor::gzip::Cost "100";
APT::Compressor::gzip::CompressArg "";
APT::Compressor::gzip::CompressArg:: "-6n";
APT::Compressor::gzip::UncompressArg "";
APT::Compressor::gzip::UncompressArg:: "-d";
APT::Compressor::xz "";
APT::Compressor::xz::Name "xz";
APT::Compressor::xz::Extension ".xz";
APT::Compressor::xz::Binary "xz";
APT::Compressor::xz::Cost "200";
APT::Compressor::xz::CompressArg "";
APT::Compressor::xz::CompressArg:: "-6";
APT::Compressor::xz::UncompressArg "";
APT::Compressor::xz::UncompressArg:: "-d";
APT::Compressor::bzip2 "";
APT::Compressor::bzip2::Name "bzip2";
APT::Compressor::bzip2::Extension ".bz2";
APT::Compressor::bzip2::Binary "bzip2";
APT::Compressor::bzip2::Cost "300";
APT::Compressor::bzip2::CompressArg "";
APT::Compressor::bzip2::CompressArg:: "-6";
APT::Compressor::bzip2::UncompressArg "";
APT::Compressor::bzip2::UncompressArg:: "-d";
APT::Compressor::lzma "";
APT::Compressor::lzma::Name "lzma";
APT::Compressor::lzma::Extension ".lzma";
APT::Compressor::lzma::Binary "xz";
APT::Compressor::lzma::Cost "400";
APT::Compressor::lzma::CompressArg "";
APT::Compressor::lzma::CompressArg:: "--format=lzma";
APT::Compressor::lzma::CompressArg:: "-6";
APT::Compressor::lzma::UncompressArg "";
APT::Compressor::lzma::UncompressArg:: "--format=lzma";
APT::Compressor::lzma::UncompressArg:: "-d";
Dir "/";
Dir::State "var/lib/apt";
Dir::State::lists "lists/";
Dir::State::cdroms "cdroms.list";
Dir::State::mirrors "mirrors/";
Dir::State::extended_states "extended_states";
Dir::State::status "/var/lib/dpkg/status";
Dir::Cache "var/cache/apt";
Dir::Cache::archives "archives/";
Dir::Cache::srcpkgcache "srcpkgcache.bin";
Dir::Cache::pkgcache "pkgcache.bin";
Dir::Etc "etc/apt";
Dir::Etc::sourcelist "sources.list";
Dir::Etc::sourceparts "sources.list.d";
Dir::Etc::main "apt.conf";
Dir::Etc::netrc "auth.conf";
Dir::Etc::parts "apt.conf.d";
Dir::Etc::preferences "preferences";
Dir::Etc::preferencesparts "preferences.d";
Dir::Etc::trusted "trusted.gpg";
Dir::Etc::trustedparts "trusted.gpg.d";
Dir::Bin "";
Dir::Bin::methods "/usr/lib/apt/methods";
Dir::Bin::solvers "";
Dir::Bin::solvers:: "/usr/lib/apt/solvers";
Dir::Bin::planners "";
Dir::Bin::planners:: "/usr/lib/apt/planners";
Dir::Bin::dpkg "/usr/bin/dpkg";
Dir::Bin::gzip "/bin/gzip";
Dir::Bin::bzip2 "/bin/bzip2";
Dir::Bin::xz "/usr/bin/xz";
Dir::Bin::lz4 "/usr/bin/lz4";
Dir::Bin::lzma "/usr/bin/xz";
Dir::Media "";
Dir::Media::MountPath "/media/cdrom";
Dir::Log "var/log/apt";
Dir::Log::Terminal "term.log";
Dir::Log::History "history.log";
Dir::Log::Planner "eipp.log.xz";
Dir::Ignore-Files-Silently "";
Dir::Ignore-Files-Silently:: "~$";
Dir::Ignore-Files-Silently:: "\.disabled$";
Dir::Ignore-Files-Silently:: "\.bak$";
Dir::Ignore-Files-Silently:: "\.dpkg-[a-z]+$";
Dir::Ignore-Files-Silently:: "\.save$";
Dir::Ignore-Files-Silently:: "\.orig$";
Dir::Ignore-Files-Silently:: "\.distUpgrade$";
Acquire "";
Acquire::AllowInsecureRepositories "0";
Acquire::AllowWeakRepositories "0";
Acquire::AllowDowngradeToInsecureRepositories "0";
Acquire::cdrom "";
Acquire::cdrom::mount "/media/cdrom";
Acquire::IndexTargets "";
Acquire::IndexTargets::deb "";
Acquire::IndexTargets::deb::Packages "";
Acquire::IndexTargets::deb::Packages::MetaKey "$(COMPONENT)/binary-$(ARCHITECTURE)/Packages";
Acquire::IndexTargets::deb::Packages::flatMetaKey "Packages";
Acquire::IndexTargets::deb::Packages::ShortDescription "Packages";
Acquire::IndexTargets::deb::Packages::Description "$(RELEASE)/$(COMPONENT) $(ARCHITECTURE) Packages";
Acquire::IndexTargets::deb::Packages::flatDescription "$(RELEASE) Packages";
Acquire::IndexTargets::deb::Packages::Optional "0";
Acquire::IndexTargets::deb::Translations "";
Acquire::IndexTargets::deb::Translations::MetaKey "$(COMPONENT)/i18n/Translation-$(LANGUAGE)";
Acquire::IndexTargets::deb::Translations::flatMetaKey "$(LANGUAGE)";
Acquire::IndexTargets::deb::Translations::ShortDescription "Translation-$(LANGUAGE)";
Acquire::IndexTargets::deb::Translations::Description "$(RELEASE)/$(COMPONENT) Translation-$(LANGUAGE)";
Acquire::IndexTargets::deb::Translations::flatDescription "$(RELEASE) Translation-$(LANGUAGE)";
Acquire::IndexTargets::deb::DEP-11 "";
Acquire::IndexTargets::deb::DEP-11::MetaKey "$(COMPONENT)/dep11/Components-$(NATIVE_ARCHITECTURE).yml";
Acquire::IndexTargets::deb::DEP-11::ShortDescription "Components-$(NATIVE_ARCHITECTURE)";
Acquire::IndexTargets::deb::DEP-11::Description "$(RELEASE)/$(COMPONENT) $(NATIVE_ARCHITECTURE) DEP-11 Metadata";
Acquire::IndexTargets::deb::DEP-11::KeepCompressed "true";
Acquire::IndexTargets::deb::DEP-11::KeepCompressedAs "gz";
Acquire::IndexTargets::deb::DEP-11-icons "";
Acquire::IndexTargets::deb::DEP-11-icons::MetaKey "$(COMPONENT)/dep11/icons-64x64.tar";
Acquire::IndexTargets::deb::DEP-11-icons::ShortDescription "icons-64x64";
Acquire::IndexTargets::deb::DEP-11-icons::Description "$(RELEASE)/$(COMPONENT) DEP-11 64x64 Icons";
Acquire::IndexTargets::deb::DEP-11-icons::KeepCompressed "true";
Acquire::IndexTargets::deb::DEP-11-icons::KeepCompressedAs "gz";
Acquire::IndexTargets::deb::DEP-11-icons-hidpi "";
Acquire::IndexTargets::deb::DEP-11-icons-hidpi::MetaKey "$(COMPONENT)/dep11/icons-128x128.tar";
Acquire::IndexTargets::deb::DEP-11-icons-hidpi::ShortDescription "icons-128x128";
Acquire::IndexTargets::deb::DEP-11-icons-hidpi::Description "$(RELEASE)/$(COMPONENT) DEP-11 128x128 Icons";
Acquire::IndexTargets::deb::DEP-11-icons-hidpi::KeepCompressed "true";
Acquire::IndexTargets::deb::DEP-11-icons-hidpi::KeepCompressedAs "gz";
Acquire::IndexTargets::deb::DEP-11-icons-hidpi::DefaultEnabled "false";
Acquire::IndexTargets::deb-src "";
Acquire::IndexTargets::deb-src::Sources "";
Acquire::IndexTargets::deb-src::Sources::MetaKey "$(COMPONENT)/source/Sources";
Acquire::IndexTargets::deb-src::Sources::flatMetaKey "Sources";
Acquire::IndexTargets::deb-src::Sources::ShortDescription "Sources";
Acquire::IndexTargets::deb-src::Sources::Description "$(RELEASE)/$(COMPONENT) Sources";
Acquire::IndexTargets::deb-src::Sources::flatDescription "$(RELEASE) Sources";
Acquire::IndexTargets::deb-src::Sources::Optional "0";
Acquire::Changelogs "";
Acquire::Changelogs::URI "";
Acquire::Changelogs::URI::Origin "";
Acquire::Changelogs::URI::Origin::Debian "http://metadata.ftp-master.debian.org/changelogs/@CHANGEPATH@_changelog";
Acquire::Changelogs::URI::Origin::Tanglu "http://metadata.tanglu.org/changelogs/@CHANGEPATH@_changelog";
Acquire::Changelogs::URI::Origin::Ubuntu "http://changelogs.ubuntu.com/changelogs/pool/@CHANGEPATH@/changelog";
Acquire::Changelogs::URI::Origin::Ultimedia "http://packages.ultimediaos.com/changelogs/pool/@CHANGEPATH@/changelog.txt";
Acquire::Changelogs::AlwaysOnline "";
Acquire::Changelogs::AlwaysOnline::Origin "";
Acquire::Changelogs::AlwaysOnline::Origin::Ubuntu "1";
Acquire::Languages "";
Acquire::Languages:: "en_US";
Acquire::Languages:: "en";
Acquire::Languages:: "none";
Acquire::CompressionTypes "";
Acquire::CompressionTypes::xz "xz";
Acquire::CompressionTypes::bz2 "bzip2";
Acquire::CompressionTypes::lzma "lzma";
Acquire::CompressionTypes::gz "gzip";
Acquire::CompressionTypes::lz4 "lz4";
DPkg "";
DPkg::Pre-Invoke "";
DPkg::Pre-Invoke:: "if [ -x /usr/bin/etckeeper ]; then etckeeper pre-install; fi";
DPkg::Post-Invoke "";
DPkg::Post-Invoke:: "if [ -x /usr/bin/etckeeper ]; then etckeeper post-install; fi";
DPkg::Post-Invoke:: "/usr/bin/test -e /usr/share/dbus-1/system-services/org.freedesktop.PackageKit.service && /usr/bin/test -S /var/run/dbus/system_bus_socket && /usr/bin/gdbus call --system --dest org.freedesktop.PackageKit --object-path /org/freedesktop/PackageKit --timeout 4 --method org.freedesktop.PackageKit.StateHasChanged cache-update > /dev/null; /bin/echo > /dev/null";
DPkg::Pre-Install-Pkgs "";
DPkg::Pre-Install-Pkgs:: "/usr/bin/apt-listchanges --apt || test $? -lt 10";
DPkg::Pre-Install-Pkgs:: "/usr/sbin/dpkg-preconfigure --apt || true";
DPkg::Tools "";
DPkg::Tools::Options "";
DPkg::Tools::Options::/usr/bin/apt-listchanges "";
DPkg::Tools::Options::/usr/bin/apt-listchanges::Version "2";
DPkg::Tools::Options::/usr/bin/apt-listchanges::InfoFD "20";
DPkg::Progress-Fancy "1";
RPM "";
RPM::Pre-Invoke "";
RPM::Pre-Invoke:: "if [ -x /usr/bin/etckeeper ]; then etckeeper pre-install; fi";
RPM::Post-Invoke "";
RPM::Post-Invoke:: "if [ -x /usr/bin/etckeeper ]; then etckeeper post-install; fi";
Binary "apt-config";
Binary::apt "";
Binary::apt::APT "";
Binary::apt::APT::Color "1";
Binary::apt::APT::Cache "";
Binary::apt::APT::Cache::Show "";
Binary::apt::APT::Cache::Show::Version "2";
Binary::apt::APT::Cache::AllVersions "0";
Binary::apt::APT::Cache::ShowVirtuals "1";
Binary::apt::APT::Cache::Search "";
Binary::apt::APT::Cache::Search::Version "2";
Binary::apt::APT::Cache::ShowDependencyType "1";
Binary::apt::APT::Cache::ShowVersion "1";
Binary::apt::APT::Get "";
Binary::apt::APT::Get::Upgrade-Allow-New "1";
Binary::apt::APT::Cmd "";
Binary::apt::APT::Cmd::Show-Update-Stats "1";
Binary::apt::APT::Keep-Downloaded-Packages "0";
Binary::apt::DPkg "";
Binary::apt::DPkg::Progress-Fancy "1";
Binary::apt-get "";
Binary::apt-get::Acquire "";
Binary::apt-get::Acquire::AllowInsecureRepositories "1";
CommandLine "";
CommandLine::AsString "apt-config dump";

@fedele.mantuano: Thanks, I think that matches what I observed as well. We’ll try to include the fix in the next release.