Hi Sam!
Check if you have the directory /root/.gnupg and if you have the dirmngr package installed.
1 Like
Of course! At your own convenience, always 
Hi Danilo,
I just reinstalled Trixie from the daily build instead of the alpha installer, made sure that /root/.gnupg is present and dirmngr is installed.
I followed the instructions of your earlier post and it apprears that the signing key is now installed but still get the same error when trying to install insync.
Any other ideas?
Did you try uninstalling, running the command rm /var/lib/dpkg/info/insync.*, and reinstalling Insync again? For me, the error messages stopped occurring after clearing these files. I’m also running Debian Trixie.
Well that installs Insync however it doesn’t create the insync repository.
Am I missing something? And I appreciate your insight and help.
I tried something slightly different and got a successful install.
I installed “bookworm” and then installed insync. After that I followed the scripts on this page, Debian 13 trixie upgrade · GitHub and finally did sudo apt modernize-sources and then a sudo apt update afterwards.
The result is a working copy of Insync on trixie.
However there probably are still some long term issues such as the insync.gpg key is stored in /etc/apt/trusted.gpg.d folder instead of the /usr/share/keyrings folder.
2 Likes
Hey! Thank you for the update. And thank you @Danilo_Arantes for your help!
Let me ping @Kurt_Ko again so we can make sure that you have a stable, working Insync installation for the long run.
1 Like
Good News!
Regarding the repository, I am also using modernized-sources. The installer is insync_3.9.4.60020-trixie_amd64.deb, and here is the content of my insync.sources:
Types: deb
URIs: http://apt.insync.io/debian/
Suites: trixie
Components: contrib non-free
Signed-By: /usr/share/keyrings/insync.gpg
1 Like
Hi @mia! You’re welcome! I’m glad I could help.
Configurando insync (3.9.4.60020-trixie) …
dpkg: error al procesar el paquete insync (–configure):
el subproceso instalado paquete insync script post-installation devolvió el código de salida de error 1
Se encontraron errores al procesar:
insync
y no se me instala el repositorio
Hola!
Can you let me know if you’ve tried the solution above that was discussed by our users? 
This?
Types: deb
URIs: http://apt.insync.io/debian/
Suites: trixie
Components: contrib non-free
Signed-By: /usr/share/keyrings/insync.gpg
2 Likes
Hey! I see you replied here and mentioned that it has started to work. Just making sure all is good on your end?
The package dont work.
udo dpkg --configure -a
Configurando insync (3.9.4.60020-trixie) …
dpkg: error al procesar el paquete insync (–configure):
el subproceso instalado paquete insync script post-installation devolvió el código de salida de error 1
Se encontraron errores al procesar:
insync
Sub-process /usr/bin/dpkg returned an error code (1)
Excuseme what is --configure?
Hey @Danilo_Arantes! Do you mind pointing me to the documentation where it’s incorrect? I want to ensure it is reviewed by our Linux Team so we can provide the accurate instructions. Thank you and apologies for not asking sooner!
So I think I solved this and it goes back to my original post on this thread.
Somehow the Trixie Insync installer changes the signing key, insynchq.gpg.
I installed Debian 12 (Bookworm) and Insync. Everything works fine. Then I copied the signing key to my Downloads folder and updated Bookworm to Trixie. I copied the signing key back to the /etc/apt/trusted.gpg.d folder, did sudo apt update and everything seems to work fine.
Of course I did all this as root.
1 Like
Thanks for this detailed walk through @Sam_Crawford. Apologies on behalf of our team for not having a resolution sooner. I’ll make sure this reaches our Linux Team so these issues do not happen again in the future.
@Marcelo_Giordano Can you confirm if you’ve followed the advice from our users here? It starts in this section and you can follow along. Let me know!
If it helps, the problem on my side seems to be that the postinst configuration script is dying when trying to find apt-key. As far as I could find, it seems apt-key is deprecated and may not be available on new Trixie installs.
[p14s:~/Downloads]% sudo /var/lib/dpkg/info/insync.postinst
+ which apt-cache
+ apt_cache=/usr/bin/apt-cache
+ which apt-config
+ apt_config=/usr/bin/apt-config
+ which apt-key
+ apt_key=
[p14s:~/Downloads]% echo $?
1
1 Like