Disk quota EXCEED, but I have a unlimited account

Hey Guys on my Insync under my mac, 

My google account is UNLIMITED and I don’t know why it’s showing quota exceeded.

It’s the second time it’s happening, I NEED TO WORK!!

At the first time your team changed something and went back to work.

It’s delaying all my imagery delivery to the 2 biggest e-commerces in Brazil.

COULD YOU SOLVE IT URGENTLY?

THANKS

Hello! I have responded to your email inquiries, @cezarmotta.