Does not launch on startup: Windows 10

Insync will not launch on startup; I have tried both checking the box in settings and placing a .exe shortcut in shell:startup. The program will open when manually started and syncs correctly.

This issue began a week or so ago, but I don’t remember anything special preceding it. This system was a clean Win 10 install. The version on my Linux Mint 17.2 computer is working fine.

Hi @Victoria_Walker will be tagging our engineer @dipesh in this and he will get back to you :smile:

Has there been an developments w/ this? I still cannot launch insync on startup.

Hi @Victoria_Walker I apologize for the very late reply

Have you tried re-installing Insync? Please send to us the logs.db and out.txt files from the
following folder from your machine so that we could look into this
further: C:\Users[Username]\AppData\Roaming\Insync ([Username] is your
Windows username)

Send it to support@insynchq.com :smile:

I ended up having to reinstall Windows due to numerous issues w/ the start menu and windows update. After reinstalling everything it works again.

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