Doesn't work on Ubuntu 17.10


#22

@Erick_Bezerra
I’m using insync for the past 4 (or 5?) years, and am very satisfied. Usually they replied within few hours. The app is great!


#23

While the artful repository is not available, it’s still possible to install from the zesty repository:

  1. Add the GPG key:

sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys ACCAF35C

  1. Add the zesty repository

echo “deb http://apt.insynchq.com/ubuntu zesty non-free contrib” | sudo tee /etc/apt/sources.list.d/insync.list

  1. Update and install

sudo apt update
sudo apt install insync

PS: I’ve always had irreprehensible feedback from insync support: they’ve always been swift and helpful with all problems I had in the past

EDIT: I was hasty: zesty insync does install on artful, and it appears to be running OK, but in my case it failed to sync correctly all my folders. I had changed some folder names on my laptop and the changes weren’t synced to Google Drive. So I will uninstall and wait for the artful repository :frowning:


#24

Hi everyone, we’re really sorry for the delay. We’re currently taking a look at building for Ubuntu 17.10, and here’s a test 64-bit build:

https://d2t3ff60b2tol4.cloudfront.net/builds/insync_1.3.21.36177-artful_amd64.deb

Could you please try this out and let us know if you continue to encounter any issues? Thank you! (We’re still working on a 32-bit build, and then will be updating our APT repository.)


#25

I loaded this test build and it is syncing. But since I switched to the Ubuntu distro with the new Gnome Shell interface, there isn’t an indicator icon.


#26

It seems that sync is working, but there’s no indicator (even with the built-in AppIndicator extension) and therefore no way how to control the app…


#27

Neither insync_1.3.21.36177-artful_amd64.deb10 nor the zesty version from the repo works for me, with a vanilla install of Ubuntu 17.10 - it seems to be working but it is dead slow. Logging in took about 6 minutes and in perhaps 30 min or so it has only synced 256K.

I am running another machine with Ubuntu 17.04 in the same network and everything seems fine here.


#28

This works for me on ubuntu 17.10!


#31

It looks like at the end of the log it was missing the gstreamer1.0 install which gets removed on 17.10 upgrade.
This fixes that part:
sudo apt install gstreamer1.0

Now I have a new error.

Gtk-Message: Failed to load module “overlay-scrollbar”
/usr/share/themes/Ambiance/gtk-2.0/apps/mate-panel.rc:30: error: invalid string constant “murrine-scrollbar”, expected valid string constant
Gtk-Message: Failed to load module “overlay-scrollbar”
/usr/share/themes/Ambiance/gtk-2.0/apps/mate-panel.rc:30: error: invalid string constant “murrine-scrollbar”, expected valid string constant
DtsGetHWFeatures: Create File Failed

sudo apt install gtk2.0
sudo apt install community-themes/artful gtk2-engines-murrine/artful murrine-themes/artful

Still stuck.


#32

sudo apt install sni-qt
As found in other threads, this fixed the issue.


#33

It’s working on Xubuntu 17.10, with one caveat: the repositories are not set up. The installation of the test build creates /etc/apt/sources.list.d/insync.list with:

deb http://apt.insynchq.com/ubuntu artful non-free contrib

but sudo apt update spits this error message:

E: Failed to fetch http://apt.insynchq.com/ubuntu/dists/artful/InRelease 403 Forbidden


#34

Same results as marcelpaulo and gbolcer. Please update repo.


#35

Right, we will be updating the repo within the week. Apologies for the inconvenience!


Fedora 27 Installation "Failed to synchronize cache for repo 'insync', disabling."
#36

Is the artful repo here already?


#37

may I suggest that you should start working on the new build when the alpha/beta is available?
It’s not unexpected. There is nothing as precise as the release date of Ubuntu :slight_smile:


#38

A week has passed. Why is the repo still not online? (Not to mention that this thread had started almost a month ago.) Can I get my money back?


#39

Agreed! For a paid product this is past overdue.


#40

When will this be available? It’s been a week since you said “within the week.” Thanks.


#41

Hi Insync Team,

I concur with all the comments above this is a paid product so it raises expectations. Fix the repo asap.
Also be aware :astonished: that development of Ubuntu 18.04 is already started. So no excuse for the next release. :flushed:


#42

Alright, I managed to install the latest insync that was linked from the developer.
Now, for the legacy icon. I have been using gnome shell for a long time and they just removed it with 3.26. I did some digging, and the one ubuntu is going with is this one:
https://extensions.gnome.org/extension/615/appindicator-support/

So add this indicator and you’ll have your “daemon” icons there.

Cheers.


#43

Any update on this? When paying for a product, it would be nice to be able to include updates. :slight_smile: