Duplicate files and folders when syncing with NAS

[jaduenas]

Hi there, can you send in your logs so we can find out why Insync is creating these?

How to find the log files

Tray icon is visible Click on the [image] in your tray menu. Click on the ellipsis to show the support center directory [ellipses] Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation [4 locate] Tray icon is not visible The following directories contain logs.db and out.txt: Windows %appdata%\Insync You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs. M…

send them along with the link to this post to support@insynchq.com cc @dipesh