Empty Folders Show in Insync Tray Icon


#1

Empty folders are showing in Insync’s “Manage” section of its Windows Tray icon. They aren’t showing nor do they exist in Google Drive. How can the empty folders be removed easily? Thank you.


#2

Hi @Michael_Austin kindly send in your logs (How to find the log files) along with the link to this post to support@insynchq.com

cc @dipesh

Thanks :smile:


#3

@Michael_Austin: Do those folders appear under “Shared with me”?


#4

Dipesh: No. The rest of these words are to satisfy the 20 characters post rule.


#5

JADuenas: this website won’t allow upload of the what I surmise to be the logs file. I’ll attempt attaching the logs to Insync’s e-mail.