Just upgraded from 1.5.7 to 3.0.16.40306 and experiencing many issues. Among them "Unexpected error doing AddCloudGDItemL('Unsupported file type:%r', '?')" Clicking retry has no effect. Looking at ‘My Drive’ in insync there is one folder with a subfolder that shows the error icon but all files contained in those folders show the green check icon. Where do I send my logs?
As an aside, I’m a long time supporter of insync, been very happy with it. I can’t believe this version was released as production. Half the UI says ‘coming soon’, the insync context menu when right clicking in explorer has been reduced to ‘View on web’. Come on. I have 7 google accounts and hundreds of gigs that now need to manually re-added and files re-uploaded to roll back to 1.5.7.
I’d like to add that not only has the context menu been reduced to ‘View on web’ as previously mentioned, but it also doesn’t appear to work. Clicking it does nothing. Something to add to the list if it isn’t already.
I resolved the issue by removing the account from insync and re-adding it. When you re-add, insync will only give you the option for a fresh account so it will re-upload everything and the errors should not appear. I’m guessing there some issue with the way insync handles the file sync for existing accounts.
Interesting observation, when looking at the file tree in insync’s ‘my drive’, existing folders synced via file sync all have yellow check icons. Folders synced as fresh all have green check icons. What’s the significance?
