"Error: No JSON Object Could Be Decoded"

[bchristenson]

I just installed Insync, but keep getting the attached error message. It occurs right after signing into Google Drive and authenticating my account with Insync. Any idea what the cause might be?

Thank you!

[dipesh]

@bchristenson: Please send to us the Insync logs at support@insynchq.com

How to find the log files

Tray icon is visible Click on the [image] in your tray menu. Click on the ellipsis to show the support center directory [ellipses] Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation [4 locate] Tray icon is not visible The following directories contain logs.db and out.txt: Windows %appdata%\Insync You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs. M…