Tray icon is visible
Click on the in your tray menu.
Click on the ellipsis to show the support center directory
supportand click on
locate logs- We’ll need the
out.txtfiles for investigation
Tray icon is not visible
The following directories contain
You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs.
You can copy this path and paste it into Finder’s Go -> Go to Folder… (Shift + ⌘ + G).
Most file managers support copying this path and pasting it into their location bar.
The logs can be compressed before sending to save space.