Error: “Parent folder is not being added”

Bugs and issues Mac
#1

Error: “Can’t process Movies - Parent folder is not being added”

Have this error for a while. My movies folder is on an external drive, any solution?

#2

Hey @Anders_Rosenknut!

What OS and Insync version are you currently using?

#3

Hi Gregory,

MacOS HighSierra 10.13.6 and latest Insync…

#4

Tagging our engineer @marte for assistance. :slight_smile:

#5

I don’t know about this. But you may watch your movie on amazon prime/netflix.

#6

sww this thing called mathway

#7

I am also facing the same problem and have not found a solution yet inat tv pro dosya indir

#8

Hi @joshuaperez,

Could you please send the following to support@insynchq.com:

  • The link to this Forums post
  • logs.db
  • out.txt
  • A screenshot of the error message

To access your log files, please check out this guide.

#9