Error sync Insync Windows 10 and Insync Linux

Hi.
I have installed Insync in my work notebook (Windows 10 64bits) and in my home notebook (Linux Mint amd64).

When I arrive at my home and turnon my note, Insync can’t sync a lot of files that I put in folder at my work notebook.
The log talk about certificate error.

{“message”: “Net error: %r %s %r”, “params”: [“SSLError(1, u’[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)’)”, “GET”, "https://doc-00-58-docs.googleusercontent.com/docs/securesc/gf58f8t796d17lej5kncdut1fabv2sa4/iojrlkced4490106dcefgsaa6qsa4afn/1508364000000/17190081888757239263/17190081888757239263/0BzuhYyR3KBaLWVpiUUEzbVVQdmM?rid=0BzuhYyR3KBaLMWhBM3E4RFd4VTl0STRKUVp0R2tTcW9jNU

Any help?

Hi

Did you install the GPG key? Which version are you trying to install and which method did you use?

Hi.
I didn´t install or use gpg.

In my linux notebook I install 1.3.17.36167-xenial
In my windows 10 notebook I install 1.3.21.36177.

I did download of this from Insync download page.

I know this is an old thread, but I started having this problem today after upgrading to v1.5.7.37371.

CRITICAL 2019-07-15 12:45:28,347 [clienthttp:__request:249] SSL certificate validation failed! (host: doc-0o-8c-docs.googleusercontent.com, error: SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:726)'))
INFO     2019-07-15 12:45:28,350 [gdclient:__request:653] Net error: SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:726)') GET u'https://doc-0o-8c-docs.googleusercontent.com/docs/securesc/cjgub0d3qgnhtqkcqm27m3kigleaq4ig/ut9ro2298urj6oijknn5rnupug3p3cp7/1563184800000/00725011520757054512/00725011520757054512/1WtW6FIjQM1jJNvthjafq8jAwKXnQOPA1?rid=0B78JYg_sIC_JaU5SVlRJbVZtZzdGSmxrcmFlVWtGZk1kempJPQ&e=download&gd=true'

Is there a fix/workaround?
I am on linux openSUSE Tumbleweed.

Thanks
Cris

My bad: I am behind an enterprise proxy, I had to import the certificate of the proxy (proxies, actually).
Sorry for the noise.

1 Like

No worries, thanks for the update!