File history gone, current version one month old


#1

I have a highly important document (Axure UX prototype for a client) I was working on for last several months. Today I opened the file and gues what? It is the 30 days old version of the document! File history is empty, I have only the current version available in Google Drive web interface. You can easily imagine how mad I am now…

Fortunately, I have a few days old backup of the document on a flash drive but from now I quit using Insync for business purposes. I can’t rely on this software any more.


#2

@mirekzdimal I can imagine how pissed you are. Please share us your logs.db and out.txt file to support@insynchq.com and we will investigate what happened. Also, please include the link of this post.

How to find the log files

Thank you. :smile: