Folder Gone Missing is There

[Jeff_C]

Insync is configured with d:\Google Drive\SkyDrive as my sync folder (I am syncing to OneDrive and GoogleDrive)

SkyDrive is a junction point pointing to d:\SkyDrive

I can browse to d:\Google Drive\SkyDrive no problem both in explorer and from the command line.

However I just noticed beginning about 2-3 days ago (last file synched was 3 days ago) Insync is stuck in an error state saying d:\Google Drive\SkyDrive “has gone missing”

What can be the cause?

[jaduenas]

Will be tagging our engineer @dipesh and he will get back to you

[dipesh]

@Jeff_C Sorry that I could not respond sooner. Please send to us the Insync logs at support@insynchq.com from your machine so that we could look into this.

How to find the log files

Tray icon is visible Click on the [image] in your tray menu. Click on the ellipsis to show the support center directory [ellipses] Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation [4 locate] Tray icon is not visible The following directories contain logs.db and out.txt: Windows %appdata%\Insync You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs. M…

Thanks