Getting notifications for updates which happened years ago on Windows

Bugs and issues
#1

Hi,

I’m using Insync on Windows 10 (version 3.3.3.40905). Whenever I boot up, I’ll always get a notification from Insync that some files have changed.

The problem is that these notifications always relate to something that has happened years ago. For example, just now I got a notification that a shared file has been updated - but this relates to a file that hasn’t changed since 2017.

Any ideas? It’s not a serious issue, just mildly annoying.

Edit: this issue also affects the feed by the look of it. Both accounts connected to Insync are frequently updated but the most recent item on the feed has “4y” next to the age.

#2

Let me check this with our engineers, @Jamie_Tidman.

Could you send your logs.db and out.txt to support@insynchq.com with the link to this post? These can be found by clicking the 3 dots on the upper right of the app > Help > Open Logs.