Google Acount - Something went wrong

#1

Hi, I am getting the error message below:

2023-06-19_04h52_40
2023-06-19_04h52_40549×580 14.2 KB

I have tried both OS, Windows, and Linux, and I am still getting this error.

I bought for OneDrive and Google Drive, the first one is working correctly, only Google is the problem.

Could you guys help me with this?

Invoices number: 77073 / 77072

Best regards,

Daniel Gariani Rafael

#2

Hi @Daniel_Gariani_Rafae!

This might be a temporary issue with the authentication on Google, but in any case, please do try the suggested workaround below:

  1. Open Insync, click the (+) sign on the upper panel to add your account. Or if you’re adding the first account, select “Add Google Drive”
  2. A browser will launch. Copy the full URL and then open an Incognito Browser (Ctrl + Alt + N).
  3. Paste the URL into the Incognito browser. It’ll ask you to enter your email and password. Proceed with the rest of the steps to complete adding your account on Insync.

Let me know how it goes!

#3

Hi, @mia thanks for replying so quickly.

It worked like a charm o/

Best regards,

Daniel Gariani Rafael

#4

My pleasure, @Daniel_Gariani_Rafae! :slight_smile: Please don’t hesitate to reach out if you need anything else. You may also shoot an email to support@insynchq.com.

Have a great week!

#5