Hello, I’ve recently been using InSync across 8 accounts to sync and backup terrabytes of media files - backups and video production files. The backend seems to do what it’s supposed to, and the error log is clear when something trips up (for example, OneDrive requiring no trailing spaces, unusual chars). There is a bunch of stuff though that needs looking at.
Details
MacOS High Sierra
InSync v3.6.1.50206
Bugs
- When switching between accounts (clicking blue account circle), there is a big lag, and GUI actions get mixed up between accounts, for example the “Syncing” slide-up overlay will show results from another account. I am left viewing the previous view’s Files for sometimes up to 10 seconds (if the root folder has many items)
- Changing the folder location (via cog icon) only intermittently works - the GUI will display the updated folder location, until the page view is refreshed or app restarted, then it shows the previous folder location = the only way past this was to manually remove and re-add each account
Minor Bugs
- The circular account profile pictures do not update themselves to match the cloud hosting account profile picture (even after removing and re-adding the account). I’ve updated each account to be colour-coded, but they are forever a default anonymous grey user icon
- Account stays “selected” in topbar whilst I’m now viewing an account-wide Feed / Actions / Conflicts / Errors area, which is related to:
Design & Suggestions
- Don’t use popup hovers to show me critical information: I have a long row of identical tiny grey account icons, and I only know which is which whenever hovered. And you might’ve also heard desktops have touchscreens nowadays…
- Don’t use multiple colours on a single icon, and don’t have them at different sizes
- Don’t use so much low contrast colours, grey, and differing font sizes - consistent DESIGN SYSTEM, please
- Please either clearly split out a clear “general stats” area, or think about automatically grouping those into the view of each account, ie: I want to view errors for Account A, I now have to make 2 clicks to errors view, then open filtering dropdown and independently deselect Account B, C, D, E, F, etc. It would be better to:
- Group together “Feed” / Errors / Conflicts (ie. all backend feedback) for each Account, into its own singular Account Feed view, which has filters for the type of message. I want a sense of progress and logic to what is happening, not an arbitrary GUI, ie: X folder is being uploaded, X folder item N has a conflict -> here is an Action, X folder item N was uploaded etc.
- Together with this, show a generalised status symbol for each account = blue:syncing, green:synced, red:error
CHEERS,
G