GUI not working on openSUSE Leap 15

I just bought Insync and installed it on openSUSE Leap 15 but the GUI is not working. The tray icon appears briefly and disappears. I downgraded to version 1.5.2 and now it works.

Judging by the multiple posts on this issue, version 1.5.5 seems to affect a lot of people on different distros. You should seriously consider removing this version from the download page while you fix the issue.

1 Like

I have also experienced the same issue. The icon briefly shows up and then disappears.

Neither the GUI either the CLI app worked.

Yep. Same here. Any suggestions how to solve this?

Same here!
Executed insync start --no-daemon and got the following output:

INFO 2018-12-31 18:42:06,686 [main__insync:main:105] insync version: 1.5.5.37367
INFO 2018-12-31 18:42:06,688 [main__insync:main:106] client created <ideskmain.client.Client object at 0x7f86586972d0>
INFO 2018-12-31 18:42:06,689 [unix_socket_server_portable:start:49] unix socket server thread start
INFO 2018-12-31 18:42:06,690 [main__insync:main:114] starting client
INFO 2018-12-31 18:42:06,698 [fswatch:_start:532] LinuxFSWatcher._start
INFO 2018-12-31 18:42:06,700 [fswatch:_pull_loop:267] Inotify loop enter
libpng warning: iCCP: known incorrect sRGB profile
[7248:7298:1231/184206.986541:ERROR:nss_util.cc(653)] Error initializing NSS with a persistent database (sql:/home/xpete/.pki/nssdb): NSS error code: -8023
[7248:7298:1231/184206.986657:ERROR:nss_util.cc(154)] Error initializing NSS without a persistent database: NSS error code: -8023
[7248:7298:1231/184206.986672:FATAL:nss_util.cc(156)] nss_error=-8023, os_error=0
#0 0x7f865ad9e58f
#1 0x7f865adb9aac
#2 0x7f865b61a003
#3 0x7f865b61a5b0
#4 0x7f865b61a61c
#5 0x7f865b54038e
#6 0x7f865b540499
#7 0x7f865b3da8bf
#8 0x7f865b39c9f1
#9 0x7f865982b605
#10 0x7f865982cf77
#11 0x7f865982f0f1
#12 0x7f8659ec2d61
#13 0x7f865a30b7e1
#14 0x7f865ad9ec99
#15 0x7f865adc0740
#16 0x7f865adc119d
#17 0x7f865adc1487
#18 0x7f865adc38e1
#19 0x7f865ade322f
#20 0x7f8659f184ab
#21 0x7f8659f1895b
#22 0x7f865ae06f38
#23 0x7f865ae022e0
#24 0x7f868d190559 start_thread
#25 0x7f868c33481f __GI___clone

Received signal 6
#0 0x7f865ad9e58f
#1 0x7f86597d085d
#2 0x7f865ad9ea9e
#3 0x7f868d19b2e0
#4 0x7f868c2720e0 __GI_raise
#5 0x7f868c2736c1 __GI_abort
#6 0x7f865ad9d009
#7 0x7f865adb9bff
#8 0x7f865b61a003
#9 0x7f865b61a5b0
#10 0x7f865b61a61c
#11 0x7f865b54038e
#12 0x7f865b540499
#13 0x7f865b3da8bf
#14 0x7f865b39c9f1
#15 0x7f865982b605
#16 0x7f865982cf77
#17 0x7f865982f0f1
#18 0x7f8659ec2d61
#19 0x7f865a30b7e1
#20 0x7f865ad9ec99
#21 0x7f865adc0740
#22 0x7f865adc119d
#23 0x7f865adc1487
#24 0x7f865adc38e1
#25 0x7f865ade322f INFO 2018-12-31 18:42:07,009 [gdsyncer:sync_account:153] Syncing GDUser(id=uā€™ā€™, email=uā€™ā€™, name=uā€™ā€™).

#26 0x7f8659f184ab
#27 0x7f8659f1895b
#28 0x7f865ae06f38
#29 0x7f865ae022e0
#30 0x7f868d190559 start_thread
#31 0x7f868c33481f __GI___clone
r8: 0000000000000000 r9: 00007f862b7fc920 r10: 0000000000000008 r11: 0000000000000246
r12: 00007f8684258fa0 r13: 00007f862b7fcdd0 r14: 0000000000000051 r15: 00007f8684258060
di: 0000000000000002 si: 00007f862b7fc920 bp: 00007f862b7fcb70 bx: 0000000000000006
dx: 0000000000000000 ax: 0000000000000000 cx: 00007f868c2720e0 sp: 00007f862b7fc920
ip: 00007f868c2720e0 efl: 0000000000000246 cgf: 002b000000000033 erf: 0000000000000000
trp: 0000000000000000 msk: 0000000000000000 cr2: 0000000000000000
[end of stack trace]
Calling _exit(1). Core file will not be generated.
[3:3:0100/000000.042811:FATAL:zygote_linux.cc(495)] Check failed: len > 0 (0 vs. 0)
#0 0x7fe10794558f
#1 0x7fe107960aac
#2 0x7fe106a107da
#3 0x7fe106a11608
#4 0x7fe106a11aab
#5 0x7fe106a12033
#6 0x7fe106a1246d
#7 0x7fe106a13c8c
#8 0x7fe10790a7bc
#9 0x7fe10790ae0f
#10 0x7fe108b375b4
#11 0x7fe107909aa5
#12 0x7fe1063dc2c3 QtWebEngine::processMain()
#13 0x000000400bad main
#14 0x7fe10259ff4a __libc_start_main
#15 0x000000400c19

Received signal 6
#0 0x7fe10794558f
#1 0x7fe10637785d
#2 0x7fe107945a9e
#3 0x7fe1032352e0
#4 0x7fe1025b50e0 __GI_raise
#5 0x7fe1025b66c1 __GI_abort
#6 0x7fe107944009
#7 0x7fe107960bff xpete@linux-m97p:~>
#8 0x7fe106a107da
#9 0x7fe106a11608
#10 0x7fe106a11aab
#11 0x7fe106a12033
#12 0x7fe106a1246d
#13 0x7fe106a13c8c
#14 0x7fe10790a7bc
#15 0x7fe10790ae0f
#16 0x7fe108b375b4
#17 0x7fe107909aa5
#18 0x7fe1063dc2c3 QtWebEngine::processMain()
#19 0x000000400bad main
#20 0x7fe10259ff4a __libc_start_main
#21 0x000000400c19
r8: 0000000000000000 r9: 00007ffd7ea35850 r10: 0000000000000008 r11: 0000000000000246
r12: 00007fe103221fa0 r13: 00007ffd7ea35d00 r14: 0000000000000053 r15: 00007fe103221060
di: 0000000000000002 si: 00007ffd7ea35850 bp: 00007ffd7ea35aa0 bx: 0000000000000006
dx: 0000000000000000 ax: 0000000000000000 cx: 00007fe1025b50e0 sp: 00007ffd7ea35850
ip: 00007fe1025b50e0 efl: 0000000000000246 cgf: 002b000000000033 erf: 0000000000000000
trp: 0000000000000000 msk: 0000000000010000 cr2: 0000000000000000
[end of stack trace]
Calling _exit(1). Core file will not be generated.

Just installed the version for fc26 and it works now.
The recommended download for OpenSuse 15 is wrong and should be fixed.

1 Like

Just installed the Fedora 26 version on Leap 15 and it works on my system too. Thanks for finding this workaround xpete!

1 Like