Hangs without sync'ing anything

Bugs and issues
1

Hello.

Looking to migrate to insync for the sole reason that it supports an ignore list.
Currently using the trial.

What’s happening:
Syncing (uploading from local to google drive) stops after a while.
The software itself isn’t frozen, as the Feed keeps updating itself every minute and the
time of last activity (upload) keeps updating as well.
I started insync, it uploaded some files (or just one, not sure), then stopped. Last activity was 5m ago.

Expanding the ‘syncing…’ tab on the bottom, pulls up a list of files. all in queue, but none going.

I can provide logs here or in private if it’s considered sensitive

2

Apologies for not responding sooner! You may send your logs to support@insynchq.com if you have not, and please include a link to this post. :slight_smile:

We’ll investigate what’s causing your sync to get stuck as this is one of the main issues our engineers are working on.

Thank you!