Harddisk Faulty

Hello,

my Harddisk is faulty, so lot of files where just deleted on Google Drive because Insync was not able to find them on the local computer. They are also not in .insync-trash folder? Is there a possibility to recover the files some how? They are also not in Google Drive trash bin. What i can do?

I hope you can help me.

Thank You

@haebel_007 Can you try to look in your trash folder inside your Google Drive?

Yes inside the trashfolder in Google Drive these files are not available.

But i can find the deleted files on another station, in insync trash folder. So i can recover the files from there… But this is not good when happening, because i have to work a few hours to put back in these files!

If there is a more easy solution would be great…

Thank You

We have to investigate what caused the issue and Insync put it in the .insync-trash folder on your other machine. Please send us your logs.db and out.txt file to support@insynchq.com.

Right now there is no option like one-click restore all, but I will +1 you on this request. :smile: