High resolution/DPI causes app window to be too small/unreadable

I’m having the same issue. My laptop resolution is 3200x1800. Can’t use the utility at all!

Hey guys! :slight_smile: If you’re having issues with HiDPI scaling, please check this out: https://help.insynchq.com/installation-on-windows-linux-and-macos/getting-started-with-insync/linux-enabling-hidpi-setting

Thank you!

Setting QT_AUTO_SCREEN_SCALE_FACTOR=1 before insync start didn’t help.

Also tried setting QT_SCALE_FACTOR, but nothing seems to affect the size of the app window.

See the image to understand the problem.

I’m having this problem with version 1.5.2-2. I’m on a HiDPI Dell XPS 9260. I run Arch using Cinnamon. The Insync window is the only part of my UI that has this problem, so a system-wide tweak is not applicable.

Tagging our engineer @Kurt_Ko for further assistance!

The instructions in that article don’t really mention how to apply the environment variable and make it stick.

A simple way is to directly edit the /usr/bin/insync script.

It should look like this:

cd /usr/lib/insync
LC_TIME=C exec ./insync "$@"

You can insert the environment variable before the exec command.


On Arch (or probably any system using systemd), I think the best way is to enable insync@your-user service, modify it to add QT_AUTO_SCREEN_SCALE_FACTOR=1 variable and start:

sudo enable insync@your-user.service
sudo systemctl edit insync@your-user.service

add in the file:


save and restart the service:

sudo systemctl restart insync@your-user.service

and it should work.

Obs: the edit will create:


and you can edit this file to adjust the value or add other variables later if needed.

Hello the scaling option in the preferences help (honestly could it be auto-detected?), but scaling needs 200-250% options!

1 Like

We’ll definitely look into giving bigger scaling options! :slight_smile: Thanks for letting us know about this!

+1 on what @mara said :slight_smile: More users have requested this and we’ve forwarded the feedback to our team so we can work towards its development :wink: