I’m having the same issue. My laptop resolution is 3200x1800. Can’t use the utility at all!
Hey guys! If you’re having issues with HiDPI scaling, please check this out: https://help.insynchq.com/installation-on-windows-linux-and-macos/getting-started-with-insync/linux-enabling-hidpi-setting
Setting QT_AUTO_SCREEN_SCALE_FACTOR=1 before insync start didn’t help.
Also tried setting QT_SCALE_FACTOR, but nothing seems to affect the size of the app window.
See the image to understand the problem.
I’m having this problem with version 1.5.2-2. I’m on a HiDPI Dell XPS 9260. I run Arch using Cinnamon. The Insync window is the only part of my UI that has this problem, so a system-wide tweak is not applicable.
Tagging our engineer @Kurt_Ko for further assistance!
The instructions in that article don’t really mention how to apply the environment variable and make it stick.
A simple way is to directly edit the
It should look like this:
#!/bin/bash cd /usr/lib/insync LC_TIME=C exec ./insync "$@"
You can insert the environment variable before the
LC_TIME=C QT_AUTO_SCREEN_SCALE_FACTOR=1 exec ./insync "$@"
On Arch (or probably any system using systemd), I think the best way is to enable insync@your-user service, modify it to add
QT_AUTO_SCREEN_SCALE_FACTOR=1 variable and start:
sudo enable firstname.lastname@example.org sudo systemctl edit email@example.com
add in the file:
save and restart the service:
sudo systemctl restart firstname.lastname@example.org
and it should work.
Obs: the edit will create:
and you can edit this file to adjust the value or add other variables later if needed.
Hello the scaling option in the preferences help (honestly could it be auto-detected?), but scaling needs 200-250% options!
We’ll definitely look into giving bigger scaling options! Thanks for letting us know about this!
+1 on what @mara said More users have requested this and we’ve forwarded the feedback to our team so we can work towards its development