How to change charged Credit Card

#1

I added an extra Office - Server license assuming there would be some way to specify which credit card should be billed. However I cannot figure out where in the Insynch Dashboard I can change which credit card is billed.

Doe anyone know how to change which credit card Insynch uses?

#2

Hi @Nico_de_Vries,

This is currently not yet a feature but I’ve brought this up with our engineers and they are working on it. I sent you an email with instructions on how you can update it in the meantime. :slight_smile:

Let me know on this thread if you didn’t get that email!

#3

The Recurly hyperlink you sent me here requires an account. I created a Recurly account and then it says: “You do not have permission to access the requested page”, My assumption is the hyperlink you sent is for Insync internal use only.

#4

Hi @Nico_de_Vries! Sent you further instructions-- that first link is my bad :sweat_smile:

#5

The new link worked fine and I have now updated my credit card information.

Thanks!

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