I have added some hidden file types to my ignore list. Insync is successfully NOT uploading/downloading these file types, but every time it skips one, an error is added to the error log (and the red highlighted number increases). The error says something like “Can’t process [filename]. Parent folder [folder] is not being added.” So I now have thousands of errors that won’t go away; it does the same thing if I retry them.
Hello @pterisaur, are these files being skipped on your local machine or on Drive? Are they in different folders, and are those parent folders being ignored as well?
Hi @jimperio, these files are being skipped on my local machine. I’ve set Insync to skip folders (these folders have an extension, like a bundle), and also to skip some of the filetypes that appear within these folders.
I’m guessing this error is appearing because it’s trying to process (and skip) files that are already within folders being skipped?
Ah, I see. Could you give a sample case for a file that causes such errors, so we can replicate and fix this issue? Thank you!
EDIT: Also, we will be releasing a new version with some improvements to the ignore list soon, so please try that when it’s available.
Yes!
I am using Insync on a working copy of subversion files. Using subversion generates hidden folders titled “.svn” within my local files, and those .svn folders contain subfolders containing .svn-base files. The structure usually looks like this:
My Synced Files Folder
File.jpg (or other extension)
.svn (hidden folder)
folder-name
File.jpg.svn-base
So I am telling Insync to exclude the “.svn” extension, which successfully causes the .svn folder and all its sub-content not to sync (which is what I want). Except it is still trying to process the .svn-base files for some reason, even though they are contained in a folder being skipped.
@pterisaur That is indeed a bug, and one that I’m currently unable to replicate. In your case, does it happen consistently, and does it happen ONLY for .svn-base files?
Could you send in your logs to support@insynchq.com? I’ll continue to investigate your issue and we can continue troubleshooting in that thread. Thank you!
In my case, yes, it seems to only be happening with the .svn-base files, consistently. I’ll send in my logs.