Incorrect error message about Google Drive app running


#1

I get this message:

“Your account x@x.x is paused because Google Drive is running and using the same folder.”

Except, it’s not. Google Drive is running under a different user account with a different Google account, and killing that process fixes my issue. But, really, it shouldn’t get hung up like that.

Ideas? Help, please.


#2

Just checked: restarting Google Drive app for the other user causes my oddball error to return.


#3

Hi there, if this reoccurs send an email over to support@insynchq.com and we’ll be glad to assist :smile:


#4

Don’t know what happened, but after probably a few restarts and log-ins and -outs, the Drive app is running under the other user account and InSync seems to be fine. Go figure. Yes, I’ll email if it reoccurs.