Initialization Failed error for main account

Seeing “initialization failed” for my primary gmail account. Secondary (g suite) account is fine. Just started seeing this. What can be done? :man_facepalming:

Latest MacOS. Latest app version as off Jun 25, 2021.

Hi @AniG!

I’ve responded to your email about this. But to anyone who might be experiencing something similar, here’s a copy of my email reply:

Could you let me know if you recall doing anything in particular before that error? For initialization failed, users normally have to remove and re-set up their account because it may indicate a corrupted database. Before doing so, please also send your logs and include the following files in the folder:

  • logs.db
  • out.txt
  • data folder
  • live folder

If these are too big for an attachment, feel free to send us a link so we can download these.