Initiliazation Fails

[Michael_Erbacher]

Insync syncs on one account and when restarted it fails to initialize.
I Create another account Insync syncs nearly all the files 10gb and then stalls and fails to initialalize. no apparent solutions for a windows 7 install. I am using the Pro version. 1.2.18

[dipesh]

@Michael_Erbacher: Please send to us the Insync logs from your machine to support@insynchq.com

How to find the log files

Tray icon is visible Click on the [image] in your tray menu. Click on the ellipsis to show the support center directory [ellipses] Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation [4 locate] Tray icon is not visible The following directories contain logs.db and out.txt: Windows %appdata%\Insync You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs. M…

[Michael_Erbacher]

Hi Dipesh have you received the log file yet? because it has been sent twice by different emails hopefully you have it by now. Have you made any progress?