Installing Insync on RHEL 9

#1

Hello everyone.
I would like to know if anyone here on the forum managed to install and use Insync on RHEL 9. There is a step by step here on the forum but applied to RHEL 8. This step does not work on version 9 of the system.
I am having problems starting the application because it is installed on the system but does not run.
Since the flatpak version of Insync is coming out at a snail’s pace, we have to resort to “workarounds” to use the app.
This makes me very unhappy with Insync, which is not a free program. It should solve these issues in a faster way.
I would be very grateful if someone knows a way out of my situation.
Thanks.

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1 Like
#3

Hi @Willian_Armond,

Checking this out for you.

Apologies for not deploying our Flatpak/Snapcraft support sooner to make installation more convenient. We’ve hit a few snags along the way and it was necessary for our team of developers to recalibrate our resources for this feature development.

#4

Same here, application does not start after clicking on insync icon. Tried with insync-3.7.11.50381-fc35.x86_64. Can you provide instruction how to debug this issue?

#5

Hi @brako,

We’re waiting for our Linux team to respond and debug the issue. I’ll update this thread once I have more information. Thank you for your patience!

#6

Hi @mia, what’s the progress on this issue? Thanks.

#7

@brako Hi! Could you please try the F35 installer, and upon starting Insync, please run:

insync start --no-daemon and share the output here. :slight_smile:

#8

Segfault :confused:

$ rpm -q insync
insync-3.7.11.50381-fc35.x86_64
$ insync start --no-daemon
Warning: Ignoring XDG_SESSION_TYPE=wayland on Gnome. Use QT_QPA_PLATFORM=wayland to run on Wayland anyway.
Segmentation fault (core dumped)
#9

Thank you for running this and sending the output. I’ve forwarded it to our Linux engineer and await his reply.

#10

Could you run insync start --qt-qpa-platform=wayland --no-daemon this time? @brako

#11 
$ insync start --qt-qpa-platform=wayland --no-daemon
Warning: Ignoring XDG_SESSION_TYPE=wayland on Gnome. Use QT_QPA_PLATFORM=wayland to run on Wayland anyway.
QSocketNotifier: Can only be used with threads started with QThread
Using Wayland-EGL
WARNING:root:While reading /usr/share/applications/defaults.list
Traceback (most recent call last):
  File "idesklinux/application_manager.py", line 53, in __index_default_apps
  File "configparser.py", line 696, in read
  File "configparser.py", line 1091, in _read
configparser.DuplicateOptionError: While reading from '/usr/share/applications/defaults.list' [line 31]: option 'application/rdf+xml' in section 'Default Applications' already exists
WARNING:root:While reading /usr/share/applications/mimeapps.list
Traceback (most recent call last):
  File "idesklinux/application_manager.py", line 53, in __index_default_apps
  File "configparser.py", line 696, in read
  File "configparser.py", line 1091, in _read
configparser.DuplicateOptionError: While reading from '/usr/share/applications/mimeapps.list' [line 331]: option 'image/tiff' in section 'Default Applications' already exists
WARNING:root:While reading /usr/share/applications/gnome-mimeapps.list
Traceback (most recent call last):
  File "idesklinux/application_manager.py", line 53, in __index_default_apps
  File "configparser.py", line 696, in read
  File "configparser.py", line 1091, in _read
configparser.DuplicateOptionError: While reading from '/usr/share/applications/gnome-mimeapps.list' [line 331]: option 'image/tiff' in section 'Default Applications' already exists
WARNING:root:While reading /usr/share/applications/gnome-mimeapps.list
Traceback (most recent call last):
  File "idesklinux/application_manager.py", line 70, in __index_apps_for_mimetypes
  File "configparser.py", line 696, in read
  File "configparser.py", line 1091, in _read
configparser.DuplicateOptionError: While reading from '/usr/share/applications/gnome-mimeapps.list' [line 331]: option 'image/tiff' in section 'Default Applications' already exists
WARNING:root:While reading /usr/share/applications/mimeapps.list
Traceback (most recent call last):
  File "idesklinux/application_manager.py", line 70, in __index_apps_for_mimetypes
  File "configparser.py", line 696, in read
  File "configparser.py", line 1091, in _read
configparser.DuplicateOptionError: While reading from '/usr/share/applications/mimeapps.list' [line 331]: option 'image/tiff' in section 'Default Applications' already exists
WARNING:root:While reading /usr/share/applications/defaults.list
Traceback (most recent call last):
  File "idesklinux/application_manager.py", line 70, in __index_apps_for_mimetypes
  File "configparser.py", line 696, in read
  File "configparser.py", line 1091, in _read
configparser.DuplicateOptionError: While reading from '/usr/share/applications/defaults.list' [line 31]: option 'application/rdf+xml' in section 'Default Applications' already exists
INFO     2022-09-22 10:35:51,584 [mainlogs:_log_run:139] Core(app_version=3.7.11.50381, platform=Linux-x86_64-rhel/9.1) initialized
Using the 'xdg-shell' shell integration
qt.qpa.wayland: Wayland does not support QWindow::requestActivate()
INFO     2022-09-22 10:35:51,770 [app:start_core:65] core started
INFO     2022-09-22 10:35:51,770 [unix_socket_server:start:93] unix socket server thread start

…and “Welcome to Insync!” window appears \o/

#12

I was able to run Insync by providing the following change, from the above information.
I edited the insync.desktop file:
sudo nano /usr/share/applications/insync.desktop
I changed it as follows:

[Desktop Entry]
Version=1.0
Type=Application
Name=Insync
GenericName=Insync
Comment=Launch Insync
Icon=insync
Categories=Network;
Exec=insync start --qt-qpa-platform=wayland --no-daemon
TryExec=insync

I have saved and added the application to the startup list in Gnome Tweaks.
It worked .
Just running the command in the terminal does no good, because when you close the terminal, insync closes as well. The above way keeps it running.
Now I am waiting for a solution from the developers so that I am not left with the “gimmicky” app.

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#13

Wonderful to hear that, @brako!! :slight_smile: Can I help you with anything else?

#14

Thank you for the feedback, @Willian_Armond! :slight_smile: I will forward this to our engineers to see how we can line up a more permanent fix than a workaround.

#15

Thanks @mia . As @Willian_Armond mentioned, we (actually you:)) now need to release fixed version. Any progress there? Thanks.

1 Like
#16

@brako Roger that! I am following it up with our Linux Team to see where this is in the pipeline :slight_smile: I appreciate your patience!

#17

Hello all!

Could you please run these:

sed -i 's/insync start/insync start --qt-qpa-platform=wayland/g' ~/.config/autostart/insync.desktop

sudo sed -i 's/insync start/insync start --qt-qpa-platform=wayland/g' /usr/share/applications/insync.desktop

As per our engineer, this would be the fix in order to run Insync as expected. :slight_smile:

Insync 3.8.4.50481 segfault on RHEL 9.1
#19

Hello.
The command is incorrect as it is not executing.
But I manually inserted the line (insync start --qt-qpa-platform=wayland) in both /autostart/insync.desktop and /applications/insync.desktop. I restarted, and it is working.
This still does not fix the whole problem and we need this fix to come in a new version of the app. Because whenever the version is updated as it was (Insync 3.7.11.50381 ==> Insync 3.7.12.50393) these settings are deleted.

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1 Like
#20

Thank you for this feedback. Let me bring it up with our engineers.

#21

@Willian_Armond Could I confirm if you ran these as two separate commands?

#22

Yes, two separate commands because they perform changes in two different files.

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