Insync 1.5.5 on Windows 10 not syncing and 9 immovable errors


#1

I have errors that will not change:

They are of the type: Can’t process [folder name] - ‘NoneType’ object has no attribute ‘name’

Moving the folder out of the insync team drive has led to their deletion from google drive, putting them back has not brought them back.

Retrying doesn’t work.

Renaming doesn’t work.

Downgrading to 1.5.4 didn’t work.

Force Sync doesn’t work.

Deleting the folder leaves the error in place and the deletion does not sync to google drive.

A new folder in the same team Drive doesn’t sync.

I’ve tried so many things I can no longer keep up with what’s going on and my local and remote are out of sync.

What are these errors?

How do I get everything to sync without losing remote and local changes?

I have cleared 6 similar errors somehow but now think that those changes haven’t synced.


#2

Can anyone shed light on this?


#3

Hi! I’m sorry for not responding sooner, @Rob. Could you please send your log files to support@insynchq.com with the link to this post?