Insync 3.5.1 keeps scanning and not synching

Hello! I have Insync 3.5.1 in a PC with Ubuntu 20.04.2 LTS (I bought Insync today).
I’m trying to backup my data to the cloud, but Insync keeps scanning and not synching.

Hi, do you have a lot of data in your chosen local Base Folder (sync location) or are you starting with an empty folder?

Also, is there a lot of data in the cloud (even if you haven’t synced anything) that maybe Insync is sifting through when you boot the app?

Hello!

I started with an empty folder and there was not a lot of data in the cloud.

I fixed the problem manually. It was possible because I had few files where Insync kept scanning.
What did I do to solve? I copied and pasted each file for which the problem occurred. The copy file was synced to the cloud, then I deleted the original file and renamed the copy file.

Thank you!

Hi @rveroneze :slight_smile: Thanks for letting me know what workaround you came up with. If you want us to check this out further, please feel free to send your logs.db and out.txt files, both of which are located in ~/.config/Insync.

ok, I will send these files for further analysis.