Insync 3.7.1 on Fedora 35 XFCE kernel 5.16.9

Sergio_Gualano · February 18, 2022, 2:31pm

Insync dont start with this error

qt.qpa.plugin: Could not load the Qt platform plugin “xcb” in “” even though it was found.
This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.

Available platform plugins are: eglfs, linuxfb, minimal, minimalegl, offscreen, vnc, wayland-egl, wayland, wayland-xcomposite-egl, wayland-xcomposite-glx, webgl, xcb.

how to solve the problem ??

mia · February 21, 2022, 5:15am

Hi @Sergio_Gualano, could you confirm which desktop environment you’re using at the time this error appeared?

Sergio_Gualano · February 21, 2022, 11:25am

I am using Desktop: Xfce 4.16.0

mia · February 22, 2022, 5:20am

@Sergio_Gualano Gotcha, I have sent this to our engineers for investigation. And to confirm: have you tried to reinstall Insync?

Sergio_Gualano · February 25, 2022, 9:53am

yes I did but the problem remains

mia · February 28, 2022, 4:40am

Gotcha, I will follow it up with our Linux engineer. @Sergio_Gualano