Insync 3 linux bug lib missing - libpcre.so.3

Hi. I have seen some open topics about a common error when the people tried to start insync 3.

refs:



I have the same/similar issue:

$ insync start  --no-daemon
QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
libpng warning: iCCP: known incorrect sRGB profile
INFO     2020-01-12 21:44:21,542 [mainlogs:_log_run:92] Core(app_version=3.0.27.40677, platform=Linux-x86_64-arch/rolling) initialized
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
/usr/lib/insync/QtWebEngineProcess --type=zygote --webengine-schemes=qrc:sLV --lang=en-US: symbol lookup error: /usr/lib/insync/QtWebEngineProcess --type=zygote --webengine-schemes=qrc:sLV --lang=en-US: undefined symbol: _ZN7content20localtime_r_overrideEPKlP2tm, version Qt_5
[1]    48947 trace trap (core dumped)  insync start --no-daemon

Investigating the QtWebEngineProcess command, I found a missing library:

$ ldd /usr/lib/insync/QtWebEngineProcess
        linux-vdso.so.1 (0x00007ffea81a1000)
        libQt5WebEngineCore.so.5 => /usr/lib/insync/libQt5WebEngineCore.so.5 (0x00007fb3d098a000)
        libQt5Quick.so.5 => /usr/lib/insync/libQt5Quick.so.5 (0x00007fb3d02ee000)
        libQt5Gui.so.5 => /usr/lib/insync/libQt5Gui.so.5 (0x00007fb3cfac5000)
        libQt5WebChannel.so.5 => /usr/lib/insync/libQt5WebChannel.so.5 (0x00007fb3cf8a7000)
        libQt5Qml.so.5 => /usr/lib/insync/libQt5Qml.so.5 (0x00007fb3cf20b000)
        libQt5Network.so.5 => /usr/lib/insync/libQt5Network.so.5 (0x00007fb3cee65000)
        libQt5Positioning.so.5 => /usr/lib/insync/libQt5Positioning.so.5 (0x00007fb3cebce000)
        libQt5Core.so.5 => /usr/lib/insync/libQt5Core.so.5 (0x00007fb3ce43b000)
        libGL.so.1 => /usr/lib/libGL.so.1 (0x00007fb3ce381000)
        libpthread.so.0 => /usr/lib/libpthread.so.0 (0x00007fb3ce35f000)
        libstdc++.so.6 => /usr/lib/insync/libstdc++.so.6 (0x00007fb3ce1db000)
        libm.so.6 => /usr/lib/libm.so.6 (0x00007fb3ce095000)
        libgcc_s.so.1 => /usr/lib/insync/libgcc_s.so.1 (0x00007fb3ce079000)
        libc.so.6 => /usr/lib/libc.so.6 (0x00007fb3cdeb2000)
        libdl.so.2 => /usr/lib/libdl.so.2 (0x00007fb3cdead000)
        librt.so.1 => /usr/lib/librt.so.1 (0x00007fb3cdea2000)
        libsmime3.so => /usr/lib/libsmime3.so (0x00007fb3cde78000)
        libnss3.so => /usr/lib/libnss3.so (0x00007fb3cdd46000)
        libnssutil3.so => /usr/lib/libnssutil3.so (0x00007fb3cdd11000)
        libplds4.so => /usr/lib/libplds4.so (0x00007fb3cdd0c000)
        libplc4.so => /usr/lib/libplc4.so (0x00007fb3cdd05000)
        libnspr4.so => /usr/lib/libnspr4.so (0x00007fb3cdcc3000)
        libexpat.so.1 => /usr/lib/insync/libexpat.so.1 (0x00007fb3cdc86000)
        libresolv.so.2 => /usr/lib/libresolv.so.2 (0x00007fb3cdc6d000)
        libfreetype.so.6 => /usr/lib/insync/libfreetype.so.6 (0x00007fb3cdbaf000)
        libfontconfig.so.1 => /usr/lib/insync/libfontconfig.so.1 (0x00007fb3cdb69000)
        libX11.so.6 => /usr/lib/insync/libX11.so.6 (0x00007fb3cda28000)
        libX11-xcb.so.1 => /usr/lib/insync/libX11-xcb.so.1 (0x00007fb3cda23000)
        libxcb.so.1 => /usr/lib/insync/libxcb.so.1 (0x00007fb3cd7fc000)
        libXcomposite.so.1 => /usr/lib/insync/libXcomposite.so.1 (0x00007fb3cd5f9000)
        libXcursor.so.1 => /usr/lib/insync/libXcursor.so.1 (0x00007fb3cd5ea000)
        libXdamage.so.1 => /usr/lib/insync/libXdamage.so.1 (0x00007fb3cd5e5000)
        libXext.so.6 => /usr/lib/insync/libXext.so.6 (0x00007fb3cd3d3000)
        libXfixes.so.3 => /usr/lib/insync/libXfixes.so.3 (0x00007fb3cd1cd000)
        libXi.so.6 => /usr/lib/insync/libXi.so.6 (0x00007fb3ccfbd000)
        libXrender.so.1 => /usr/lib/insync/libXrender.so.1 (0x00007fb3ccdb3000)
        libXtst.so.6 => /usr/lib/insync/libXtst.so.6 (0x00007fb3ccbab000)
        libasound.so.2 => /usr/lib/libasound.so.2 (0x00007fb3ccad1000)
        libz.so.1 => /usr/lib/insync/libz.so.1 (0x00007fb3cc8b3000)
        libdbus-1.so.3 => /usr/lib/insync/libdbus-1.so.3 (0x00007fb3cc860000)
        libEGL.so.1 => /usr/lib/libEGL.so.1 (0x00007fb3cc84f000)
        /lib64/ld-linux-x86-64.so.2 => /usr/lib64/ld-linux-x86-64.so.2 (0x00007fb3d7c94000)
        libicui18n.so.56 => /usr/lib/insync/libicui18n.so.56 (0x00007fb3cc3b4000)
        libicuuc.so.56 => /usr/lib/insync/libicuuc.so.56 (0x00007fb3cbffc000)
        libicudata.so.56 => /usr/lib/insync/libicudata.so.56 (0x00007fb3ca619000)
        libgthread-2.0.so.0 => /usr/lib/insync/libgthread-2.0.so.0 (0x00007fb3ca614000)
        libglib-2.0.so.0 => /usr/lib/insync/libglib-2.0.so.0 (0x00007fb3ca4f5000)
        libGLdispatch.so.0 => /usr/lib/libGLdispatch.so.0 (0x00007fb3ca43e000)
        libGLX.so.0 => /usr/lib/libGLX.so.0 (0x00007fb3ca409000)
        libpng16.so.16 => /usr/lib/libpng16.so.16 (0x00007fb3ca3d1000)
        libuuid.so.1 => /usr/lib/libuuid.so.1 (0x00007fb3ca3c8000)
        libXau.so.6 => /usr/lib/libXau.so.6 (0x00007fb3ca3c3000)
        libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00007fb3ca3bb000)
        libsystemd.so.0 => /usr/lib/libsystemd.so.0 (0x00007fb3ca312000)
        libpcre.so.3 => not found
        liblzma.so.5 => /usr/lib/liblzma.so.5 (0x00007fb3ca2ea000)
        liblz4.so.1 => /usr/lib/liblz4.so.1 (0x00007fb3ca2c8000)
        libgcrypt.so.20 => /usr/lib/libgcrypt.so.20 (0x00007fb3ca1aa000)
        libgpg-error.so.0 => /usr/lib/libgpg-error.so.0 (0x00007fb3ca185000)

libpcre.so.3 => not found
This library is not only missing on arch linux but in others linux distributions. Are the Dev team planning to release a bugfix for that?

update

There is a libpcre.so.3 lib file on /usr/lib/insync folder. I tried to export all lib files on this path to LD_LIBRARY_PATH but I still getting a crash when I start insync 3.

$ insync start  --no-daemon
QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
libpng warning: iCCP: known incorrect sRGB profile
INFO     2020-01-12 22:01:44,923 [mainlogs:_log_run:92] Core(app_version=3.0.27.40677, platform=Linux-x86_64-arch/rolling) initialized
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
/usr/lib/insync/QtWebEngineProcess --type=zygote --webengine-schemes=qrc:sLV --lang=en-US: symbol lookup error: /usr/lib/insync/QtWebEngineProcess --type=zygote --webengine-schemes=qrc:sLV --lang=en-US: undefined symbol: _ZN7content20localtime_r_overrideEPKlP2tm, version Qt_5
[1]    68782 trace trap (core dumped)  insync start --no-daemon

not clue how to solve the problem now.

Hi @Augusto_Morais,

Thank you for including the reports from similar threads! As per my response in the other discussions, I have escalated this to our engineer so we can address this error. :slight_smile:

Hi @Augusto_Morais,

Can you let me know what Insync version was working for you before 3.0.27? Could you run QT_DEBUG_PLUGINS=1 insync start --no-daemon and include the output here?

Hi @miamoran

Yes, I’m using 3.0.27 and here is the output.

The problem seems to be with this library:

Cannot load library /usr/lib/insync/xcbglintegrations/libqxcb-glx-integration.so: (/usr/lib/insync/xcbglintegrations/libqxcb-glx-integration.so: undefined symbol: _ZN10QXcbWindow18handleGenericEventEP19xcb_generic_event_tPl, version Qt_5_PRIVATE_API)

I tried to reinstall but it still not working.

Some clue how to solve it?

Original output

$ QT_DEBUG_PLUGINS=1 insync start --no-daemon
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/PySide2/plugins/platforms" ...
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqeglfs.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqeglfs.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "eglfs"
        ]
    },
    "archreq": 0,
    "className": "QEglFSIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("eglfs")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqlinuxfb.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqlinuxfb.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "linuxfb"
        ]
    },
    "archreq": 0,
    "className": "QLinuxFbIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("linuxfb")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqminimal.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqminimal.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "minimal"
        ]
    },
    "archreq": 0,
    "className": "QMinimalIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("minimal")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqminimalegl.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqminimalegl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "minimalegl"
        ]
    },
    "archreq": 0,
    "className": "QMinimalEglIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("minimalegl")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqoffscreen.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqoffscreen.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "offscreen"
        ]
    },
    "archreq": 0,
    "className": "QOffscreenIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("offscreen")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqvnc.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqvnc.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "vnc"
        ]
    },
    "archreq": 0,
    "className": "QVncIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("vnc")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqwayland-egl.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqwayland-egl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland-egl"
        ]
    },
    "archreq": 0,
    "className": "QWaylandEglPlatformIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("wayland-egl")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqwayland-generic.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqwayland-generic.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland"
        ]
    },
    "archreq": 0,
    "className": "QWaylandIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("wayland")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqwayland-xcomposite-egl.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqwayland-xcomposite-egl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland-xcomposite-egl"
        ]
    },
    "archreq": 0,
    "className": "QWaylandXCompositeEglPlatformIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("wayland-xcomposite-egl")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqwayland-xcomposite-glx.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqwayland-xcomposite-glx.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland-xcomposite-glx"
        ]
    },
    "archreq": 0,
    "className": "QWaylandXCompositeGlxPlatformIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("wayland-xcomposite-glx")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqwebgl.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqwebgl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "webgl"
        ]
    },
    "archreq": 0,
    "className": "QWebGLIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("webgl")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforms/libqxcb.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforms/libqxcb.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "xcb"
        ]
    },
    "archreq": 0,
    "className": "QXcbIntegrationPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("xcb")
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/platforms" ...
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqeglfs.so"
Found metadata in lib /usr/lib/insync/platforms/libqeglfs.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "eglfs"
        ]
    },
    "className": "QEglFSIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("eglfs")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqlinuxfb.so"
Found metadata in lib /usr/lib/insync/platforms/libqlinuxfb.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "linuxfb"
        ]
    },
    "className": "QLinuxFbIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("linuxfb")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqminimal.so"
Found metadata in lib /usr/lib/insync/platforms/libqminimal.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "minimal"
        ]
    },
    "className": "QMinimalIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("minimal")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqminimalegl.so"
Found metadata in lib /usr/lib/insync/platforms/libqminimalegl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "minimalegl"
        ]
    },
    "className": "QMinimalEglIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("minimalegl")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqoffscreen.so"
Found metadata in lib /usr/lib/insync/platforms/libqoffscreen.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "offscreen"
        ]
    },
    "className": "QOffscreenIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("offscreen")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqvnc.so"
Found metadata in lib /usr/lib/insync/platforms/libqvnc.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "vnc"
        ]
    },
    "className": "QVncIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("vnc")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqwayland-egl.so"
Found metadata in lib /usr/lib/insync/platforms/libqwayland-egl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland-egl"
        ]
    },
    "className": "QWaylandEglPlatformIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("wayland-egl")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqwayland-generic.so"
Found metadata in lib /usr/lib/insync/platforms/libqwayland-generic.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland"
        ]
    },
    "className": "QWaylandIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("wayland")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqwayland-xcomposite-egl.so"
Found metadata in lib /usr/lib/insync/platforms/libqwayland-xcomposite-egl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland-xcomposite-egl"
        ]
    },QT_DEBUG_PLUGINS=1 insync start --no-daemon
    "className": "QWaylandXCompositeEglPlatformIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("wayland-xcomposite-egl")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqwayland-xcomposite-glx.so"
Found metadata in lib /usr/lib/insync/platforms/libqwayland-xcomposite-glx.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland-xcomposite-glx"
        ]
    },
    "className": "QWaylandXCompositeGlxPlatformIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("wayland-xcomposite-glx")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqwebgl.so"
Found metadata in lib /usr/lib/insync/platforms/libqwebgl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "webgl"
        ]
    },
    "className": "QWebGLIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("webgl")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforms/libqxcb.so"
Found metadata in lib /usr/lib/insync/platforms/libqxcb.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "xcb"
        ]
    },
    "className": "QXcbIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("xcb")
loaded library "/usr/lib/insync/PySide2/plugins/platforms/libqxcb.so"
loaded library "Xcursor"
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/PySide2/plugins/platformthemes" ...
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platformthemes/libqgtk3.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platformthemes/libqgtk3.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformThemeFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "gtk3"
        ]
    },
    "archreq": 0,
    "className": "QGtk3ThemePlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("gtk3")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platformthemes/libqxdgdesktopportal.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platformthemes/libqxdgdesktopportal.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformThemeFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "xdgdesktopportal",
            "flatpak",
            "snap"
        ]
    },
    "archreq": 0,
    "className": "QXdgDesktopPortalThemePlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("xdgdesktopportal", "flatpak", "snap")
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/platformthemes" ...
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platformthemes/libqflatpak.so"
Found metadata in lib /usr/lib/insync/platformthemes/libqflatpak.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformThemeFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "flatpak"
        ]
    },
    "className": "QFlatpakThemePlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("flatpak")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platformthemes/libqgtk3.so"
Found metadata in lib /usr/lib/insync/platformthemes/libqgtk3.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformThemeFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "gtk3"
        ]
    },
    "className": "QGtk3ThemePlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("gtk3")
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/PySide2/plugins/platforminputcontexts" ...
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforminputcontexts/libcomposeplatforminputcontextplugin.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforminputcontexts/libcomposeplatforminputcontextplugin.so, metadata=
{
    "IID": "org.qt-project.Qt.QPlatformInputContextFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "compose",
            "xim"
        ]
    },
    "archreq": 0,
    "className": "QComposePlatformInputContextPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("compose", "xim")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforminputcontexts/libibusplatforminputcontextplugin.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforminputcontexts/libibusplatforminputcontextplugin.so, metadata=
{
    "IID": "org.qt-project.Qt.QPlatformInputContextFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "ibus"
        ]
    },
    "archreq": 0,
    "className": "QIbusPlatformInputContextPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("ibus")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/platforminputcontexts/libqtvirtualkeyboardplugin.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/platforminputcontexts/libqtvirtualkeyboardplugin.so, metadata=
{
    "IID": "org.qt-project.Qt.QPlatformInputContextFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "qtvirtualkeyboard"
        ]
    },
    "archreq": 0,
    "className": "QVirtualKeyboardPlugin",
    "debug": false,
    "version": 330752
}


Got keys from plugin meta data ("qtvirtualkeyboard")
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/platforminputcontexts" ...
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforminputcontexts/libcomposeplatforminputcontextplugin.so"
Found metadata in lib /usr/lib/insync/platforminputcontexts/libcomposeplatforminputcontextplugin.so, metadata=
{
    "IID": "org.qt-project.Qt.QPlatformInputContextFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "compose",
            "xim"
        ]
    },
    "className": "QComposePlatformInputContextPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("compose", "xim")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforminputcontexts/libibusplatforminputcontextplugin.so"
Found metadata in lib /usr/lib/insync/platforminputcontexts/libibusplatforminputcontextplugin.so, metadata=
{
    "IID": "org.qt-project.Qt.QPlatformInputContextFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "ibus"
        ]
    },
    "className": "QIbusPlatformInputContextPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("ibus")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/platforminputcontexts/libqtvirtualkeyboardplugin.so"
Found metadata in lib /usr/lib/insync/platforminputcontexts/libqtvirtualkeyboardplugin.so, metadata=
{
    "IID": "org.qt-project.Qt.QPlatformInputContextFactoryInterface.5.1",
    "MetaData": {
        "Keys": [
            "qtvirtualkeyboard"
        ]
    },
    "className": "QVirtualKeyboardPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("qtvirtualkeyboard")
loaded library "/usr/lib/insync/PySide2/plugins/platforminputcontexts/libcomposeplatforminputcontextplugin.so"
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/PySide2/plugins/xcbglintegrations" ...
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/xcbglintegrations" ...
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/xcbglintegrations/libqxcb-egl-integration.so"
Found metadata in lib /usr/lib/insync/xcbglintegrations/libqxcb-egl-integration.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.Xcb.QXcbGlIntegrationFactoryInterface.5.5",
    "MetaData": {
        "Keys": [
            "xcb_egl"
        ]
    },
    "className": "QXcbEglIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("xcb_egl")
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/xcbglintegrations/libqxcb-glx-integration.so"
Found metadata in lib /usr/lib/insync/xcbglintegrations/libqxcb-glx-integration.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.Xcb.QXcbGlIntegrationFactoryInterface.5.5",
    "MetaData": {
        "Keys": [
            "xcb_glx"
        ]
    },
    "className": "QXcbGlxIntegrationPlugin",
    "debug": false,
    "version": 330496
}


Got keys from plugin meta data ("xcb_glx")
Cannot load library /usr/lib/insync/xcbglintegrations/libqxcb-glx-integration.so: (/usr/lib/insync/xcbglintegrations/libqxcb-glx-integration.so: undefined symbol: _ZN10QXcbWindow18handleGenericEventEP19xcb_generic_event_tPl, version Qt_5_PRIVATE_API)
QLibraryPrivate::loadPlugin failed on "/usr/lib/insync/xcbglintegrations/libqxcb-glx-integration.so" : "Cannot load library /usr/lib/insync/xcbglintegrations/libqxcb-glx-integration.so: (/usr/lib/insync/xcbglintegrations/libqxcb-glx-integration.so: undefined symbol: _ZN10QXcbWindow18handleGenericEventEP19xcb_generic_event_tPl, version Qt_5_PRIVATE_API)"
Cannot load library /usr/lib/insync/xcbglintegrations/libqxcb-egl-integration.so: (/usr/lib/insync/xcbglintegrations/libqxcb-egl-integration.so: undefined symbol: _ZN10QXcbWindow18handleGenericEventEP19xcb_generic_event_tPl, version Qt_5_PRIVATE_API)
QLibraryPrivate::loadPlugin failed on "/usr/lib/insync/xcbglintegrations/libqxcb-egl-integration.so" : "Cannot load library /usr/lib/insync/xcbglintegrations/libqxcb-egl-integration.so: (/usr/lib/insync/xcbglintegrations/libqxcb-egl-integration.so: undefined symbol: _ZN10QXcbWindow18handleGenericEventEP19xcb_generic_event_tPl, version Qt_5_PRIVATE_API)"
QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/PySide2/plugins/styles" ...
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/styles" ...
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/PySide2/plugins/accessiblebridge" ...
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/accessiblebridge" ...
QFactoryLoader::QFactoryLoader() checking directory path "/usr/lib/insync/PySide2/plugins/iconengines" ...
QFactoryLoader::QFactoryLoader() looking at "/usr/lib/insync/PySide2/plugins/iconengines/libqsvgicon.so"
Found metadata in lib /usr/lib/insync/PySide2/plugins/iconengines/libqsvgicon.so, metadata=
{
    "IID": "org.qt-project.Qt.QIconEngineFactoryInterface",
    "MetaData": {
        "Keys": [
            "svg",
            "svgz",
            "svg.gz"
        ]
    },
    "archreq": 0,
    "className": "QSvgIconPlugin",
    "debug": false,
    "version": 330752
}

I suppressed some meta data log because this forum has a char limit


Got keys from plugin meta data ("webp")
loaded library "/usr/lib/insync/PySide2/plugins/imageformats/libqgif.so"
loaded library "/usr/lib/insync/PySide2/plugins/imageformats/libqicns.so"
loaded library "/usr/lib/insync/PySide2/plugins/imageformats/libqico.so"
loaded library "/usr/lib/insync/PySide2/plugins/imageformats/libqjpeg.so"
loaded library "/usr/lib/insync/PySide2/plugins/imageformats/libqsvg.so"
loaded library "/usr/lib/insync/PySide2/plugins/imageformats/libqtga.so"
loaded library "/usr/lib/insync/PySide2/plugins/imageformats/libqtiff.so"
loaded library "/usr/lib/insync/PySide2/plugins/imageformats/libqwbmp.so"
loaded library "/usr/lib/insync/PySide2/plugins/imageformats/libqwebp.so"
libpng warning: iCCP: known incorrect sRGB profile
INFO     2020-01-13 20:02:58,301 [mainlogs:_log_run:92] Core(app_version=3.0.27.40677, platform=Linux-x86_64-arch/rolling) initialized
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
/usr/lib/insync/QtWebEngineProcess --type=zygote --webengine-schemes=qrc:sLV --lang=en-US: symbol lookup error: /usr/lib/insync/QtWebEngineProcess --type=zygote --webengine-schemes=qrc:sLV --lang=en-US: undefined symbol: _ZN7content20localtime_r_overrideEPKlP2tm, version Qt_5
[1]    18199 trace trap (core dumped)  QT_DEBUG_PLUGINS=1 insync start --no-daemon

Solved the problem.

I removed the previous installation and reinstalled the version 3.0.27.40677.

Now it’s working.

env: Arch linux, GForce 2070, i3.

1 Like