Insync core dump under systemd

Bugs and issues
1

I am on Arch. I have insync-3.9.10.60041-1 from AUR. This only happens on my systemd user service. Running insync manually works fine. I enabled it using systemctl –user enable insync as per docs. When I log in and type journalctl –user -fu insync, I get this:

May 25 11:12:54 desk systemd[1134]: Starting Insync...
May 25 11:12:55 desk systemd[1134]: Finished Insync.
May 25 11:12:55 desk systemd-coredump[1191]: [🡕] Process 1187 (insync) of user 1000 dumped core.
                                             
                                             Module libzstd.so.1 from deb libzstd-1.5.5+dfsg2-2build1.1.amd64
                                             Module libsystemd.so.0 from deb systemd-255.4-1ubuntu8.15.amd64
                                             Module libgcc_s.so.1 from deb gcc-14-14.2.0-4ubuntu2~24.04.1.amd64
                                             Stack trace of thread 1187:
                                             #0  0x00007f967c49a29c n/a (libc.so.6 + 0x9a29c)
                                             #1  0x00007f967c43e7d0 raise (libc.so.6 + 0x3e7d0)
                                             #2  0x00007f967c425681 abort (libc.so.6 + 0x25681)
                                             #3  0x00007f96744929bc _ZNK14QMessageLogger5fatalEPKcz (libQt5Core.so.5 + 0x929bc)
                                             #4  0x00007f9674d67fa0 _ZN22QGuiApplicationPrivate25createPlatformIntegrationEv (libQt5Gui.so.5 + 0x167fa0)
                                             #5  0x00007f9674d682ad _ZN22QGuiApplicationPrivate21createEventDispatcherEv (libQt5Gui.so.5 + 0x1682ad)
                                             #6  0x00007f96746a4fe3 _ZN23QCoreApplicationPrivate4initEv (libQt5Core.so.5 + 0x2a4fe3)
                                             #7  0x00007f9674d6accc _ZN22QGuiApplicationPrivate4initEv (libQt5Gui.so.5 + 0x16accc)
                                             #8  0x00007f9675767aa9 _ZN19QApplicationPrivate4initEv (libQt5Widgets.so.5 + 0x167aa9)
                                             #9  0x00007f9676597be4 Sbk_QApplication_Init (QtWidgets.abi3.so + 0x197be4)
                                             #10 0x00007f967c124f90 type_call (libpython3.9.so.1.0 + 0x124f90)
                                             #11 0x00007f967c0c0ea2 _PyObject_MakeTpCall (libpython3.9.so.1.0 + 0xc0ea2)
                                             #12 0x00007f967c07398c _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x7398c)
                                             #13 0x00007f967c06c3fb _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x6c3fb)
                                             #14 0x00007f967c0746a6 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x746a6)
                                             #15 0x00007f967c1af4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0)
                                             #16 0x00007f967c0c0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1)
                                             #17 0x00007f967c07476f _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x7476f)
                                             #18 0x00007f967c1af4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0)
                                             #19 0x00007f967c0c0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1)
                                             #20 0x00007f967c0c09f0 PyVectorcall_Call (libpython3.9.so.1.0 + 0xc09f0)
                                             #21 0x00007f967c06ef15 do_call_core (libpython3.9.so.1.0 + 0x6ef15)
                                             #22 0x00007f967c1af4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0)
                                             #23 0x00007f967c0c0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1)
                                             #24 0x00007f967c0c3ad0 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0xc3ad0)
                                             #25 0x00007f967c0c09f0 PyVectorcall_Call (libpython3.9.so.1.0 + 0xc09f0)
                                             #26 0x00007f967c06ef15 do_call_core (libpython3.9.so.1.0 + 0x6ef15)
                                             #27 0x00007f967c06c3fb _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x6c3fb)
                                             #28 0x00007f967c0746a6 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x746a6)
                                             #29 0x00007f967c1af4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0)
                                             #30 0x00007f967c0c0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1)
                                             #31 0x00007f967c0746a6 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x746a6)
                                             #32 0x00007f967c1af4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0)
                                             #33 0x00007f967c0c0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1)
                                             #34 0x00007f967c0c3ad0 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0xc3ad0)
                                             #35 0x00007f967c0c09f0 PyVectorcall_Call (libpython3.9.so.1.0 + 0xc09f0)
                                             #36 0x00007f967c06ef15 do_call_core (libpython3.9.so.1.0 + 0x6ef15)
                                             #37 0x00007f967c1af4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0)
                                             #38 0x00007f967c0c0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1)
                                             #39 0x00007f967c0c10a6 _PyObject_FastCallDictTstate (libpython3.9.so.1.0 + 0xc10a6)
                                             #40 0x00007f967c0c1340 _PyObject_Call_Prepend (libpython3.9.so.1.0 + 0xc1340)
                                             #41 0x00007f967c12bd38 slot_tp_call (libpython3.9.so.1.0 + 0x12bd38)
                                             #42 0x00007f967c0c0ea2 _PyObject_MakeTpCall (libpython3.9.so.1.0 + 0xc0ea2)
                                             #43 0x00007f967c073baf _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x73baf)
                                             #44 0x00007f967c1af4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0)
                                             #45 0x00007f967c1af8d6 _PyEval_EvalCodeWithName (libpython3.9.so.1.0 + 0x1af8d6)
                                             #46 0x00007f967c1af91f PyEval_EvalCodeEx (libpython3.9.so.1.0 + 0x1af91f)
                                             #47 0x00007f967c1af94f PyEval_EvalCode (libpython3.9.so.1.0 + 0x1af94f)
                                             #48 0x0000000000403c4f n/a (/usr/lib/insync/insync + 0x3c4f)
                                             #49 0x0000000000403fec n/a (/usr/lib/insync/insync + 0x3fec)
                                             #50 0x00007f967c427741 n/a (libc.so.6 + 0x27741)
                                             #51 0x00007f967c427879 __libc_start_main (libc.so.6 + 0x27879)
                                             #52 0x000000000040256e n/a (/usr/lib/insync/insync + 0x256e)
                                             ELF object binary architecture: AMD x86-64
2

Apologies for the late revert! Let me ask our engineers about this. Please also quit Insync and send the logs.db and out.txt files to support@insynchq.com with the link to this post. Your logs should be in ~/.config/Insync :slight_smile:
Thank you!

3

Done. This needs to be 20 characters.

1 Like
4

Got your logs and have sent them to our engineers for further investigation! :saluting_face:

5

insync started crashing my computer running Arch linux running KDE over Wayland with the same stack trace. What helped was to remove insync autostart from systemd and put it into KDE autostart.

insync 3.9.11.60043-1
plasma-workspace 6.8.1-1
kwin 6.8.1-2
systemd 262.1-1
qt5-base 5.15.19+kde+r96-1
xorg-xwayland 24.1.14-1

systemd-coredump[820]: [🡕] Process 790 (insync) of user 1000 dumped core. 
                                                
                                               Module libzstd.so.1 from deb libzstd-1.5.5+dfsg2-2build1.1.amd64 
                                               Module libsystemd.so.0 from deb systemd-255.4-1ubuntu8.16.amd64 
                                               Module libgcc_s.so.1 from deb gcc-14-14.2.0-4ubuntu2~24.04.1.amd64 
                                               Stack trace of thread 790: 
                                               #0  0x00007f680de9a11c n/a (libc.so.6 + 0x9a11c) 
                                               #1  0x00007f680de3e5d0 raise (libc.so.6 + 0x3e5d0) 
                                               #2  0x00007f680de25685 abort (libc.so.6 + 0x25685) 
                                               #3  0x00007f6805a929bc _ZNK14QMessageLogger5fatalEPKcz (libQt5Core.so.5 + 0x929bc) 
                                               #4  0x00007f6806367fa0 _ZN22QGuiApplicationPrivate25createPlatformIntegrationEv (libQt5Gui.so.5 + 0x167fa0) 
                                               #5  0x00007f68063682ad _ZN22QGuiApplicationPrivate21createEventDispatcherEv (libQt5Gui.so.5 + 0x1682ad) 
                                               #6  0x00007f6805ca4fe3 _ZN23QCoreApplicationPrivate4initEv (libQt5Core.so.5 + 0x2a4fe3) 
                                               #7  0x00007f680636accc _ZN22QGuiApplicationPrivate4initEv (libQt5Gui.so.5 + 0x16accc) 
                                               #8  0x00007f6806d67aa9 _ZN19QApplicationPrivate4initEv (libQt5Widgets.so.5 + 0x167aa9) 
                                               #9  0x00007f6807b97be4 Sbk_QApplication_Init (QtWidgets.abi3.so + 0x197be4) 
                                               #10 0x00007f680db24f90 type_call (libpython3.9.so.1.0 + 0x124f90) 
                                               #11 0x00007f680dac0ea2 _PyObject_MakeTpCall (libpython3.9.so.1.0 + 0xc0ea2) 
                                               #12 0x00007f680da7398c _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x7398c) 
                                               #13 0x00007f680da6c3fb _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x6c3fb) 
                                               #14 0x00007f680da746a6 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x746a6) 
                                               #15 0x00007f680dbaf4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0) 
                                               #16 0x00007f680dac0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1) 
                                               #17 0x00007f680da7476f _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x7476f) 
                                               #18 0x00007f680dbaf4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0) 
                                               #19 0x00007f680dac0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1) 
                                               #20 0x00007f680dac09f0 PyVectorcall_Call (libpython3.9.so.1.0 + 0xc09f0) 
                                               #21 0x00007f680da6ef15 do_call_core (libpython3.9.so.1.0 + 0x6ef15) 
                                               #22 0x00007f680dbaf4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0) 
                                               #23 0x00007f680dac0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1) 
                                               #24 0x00007f680dac3ad0 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0xc3ad0) 
                                               #25 0x00007f680dac09f0 PyVectorcall_Call (libpython3.9.so.1.0 + 0xc09f0) 
                                               #26 0x00007f680da6ef15 do_call_core (libpython3.9.so.1.0 + 0x6ef15) 
                                               #27 0x00007f680da6c3fb _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x6c3fb) 
                                               #28 0x00007f680da746a6 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x746a6) 
                                               #29 0x00007f680dbaf4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0) 
                                               #30 0x00007f680dac0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1) 
                                               #31 0x00007f680da746a6 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x746a6) 
                                               #32 0x00007f680dbaf4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0) 
                                               #33 0x00007f680dac0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1) 
                                               #34 0x00007f680dac3ad0 _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0xc3ad0) 
                                               #35 0x00007f680dac09f0 PyVectorcall_Call (libpython3.9.so.1.0 + 0xc09f0) 
                                               #36 0x00007f680da6ef15 do_call_core (libpython3.9.so.1.0 + 0x6ef15) 
                                               #37 0x00007f680dbaf4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0) 
                                               #38 0x00007f680dac0cd1 _PyFunction_Vectorcall (libpython3.9.so.1.0 + 0xc0cd1) 
                                               #39 0x00007f680dac10a6 _PyObject_FastCallDictTstate (libpython3.9.so.1.0 + 0xc10a6) 
                                               #40 0x00007f680dac1340 _PyObject_Call_Prepend (libpython3.9.so.1.0 + 0xc1340) 
                                               #41 0x00007f680db2bd38 slot_tp_call (libpython3.9.so.1.0 + 0x12bd38) 
                                               #42 0x00007f680dac0ea2 _PyObject_MakeTpCall (libpython3.9.so.1.0 + 0xc0ea2) 
                                               #43 0x00007f680da73baf _PyObject_VectorcallTstate (libpython3.9.so.1.0 + 0x73baf) 
                                               #44 0x00007f680dbaf4a0 _PyEval_EvalFrame (libpython3.9.so.1.0 + 0x1af4a0) 
                                               #45 0x00007f680dbaf8d6 _PyEval_EvalCodeWithName (libpython3.9.so.1.0 + 0x1af8d6) 
                                               #46 0x00007f680dbaf91f PyEval_EvalCodeEx (libpython3.9.so.1.0 + 0x1af91f) 
                                               #47 0x00007f680dbaf94f PyEval_EvalCode (libpython3.9.so.1.0 + 0x1af94f) 
                                               #48 0x0000000000403c4f n/a (insync + 0x3c4f) 
                                               #49 0x0000000000403fec n/a (insync + 0x3fec) 
                                               #50 0x00007f680de27781 n/a (libc.so.6 + 0x27781) 
                                               #51 0x00007f680de278b9 __libc_start_main (libc.so.6 + 0x278b9) 
                                               #52 0x000000000040256e n/a (insync + 0x256e) 
                                               ELF object binary architecture: AMD x86-64 
říj 24 12:41:10 rohan dbus-broker-launch[678]: Activation request for 'org.freedesktop.nm_dispatcher' failed. 
říj 24 12:41:10 rohan kernel: watchdog: watchdog0: watchdog did not stop!
1 Like
6

Similar problem on LinuxMint 22.3 with latest version of Insync!!!

7

Hi @michal.kvasnicka, could you email your logs.db and out.txt files to support@insynchq.com with the link to this post? Please also include your desktop environment. Thank you!