[FIXED] InSync crashing when "open window app" is selected in tray button (Debian 11)

Bugs and issues Linux
#18

Doesn’t seem like it. My error is pretty much like this one, insync will load into the tray but will crash if I try to open it. I’m using the insync repo (http://yum.insync.io/opensuse-tumbleweed/rolling/) but it’s still at 3.7.0.

#19

@klm Gotcha, will update you once I have more info from our team :slight_smile:

#20

@klm Btw, could you run insync start --no-daemon and send the output either here or via email (support@insynchq.com)? Thanks :slight_smile:

#21

Hi Mia. I can confirm that insync_3.7.8.50362-focal_amd64.deb works fine on Debian 11 Bullseye

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#22

Sure, I’ve replied via email.

#23

Hey all,

For those of you experiencing the crashing issue on Ubuntu/PopOS/ElementaryOS, please give this version a try: New Insync version: 3.7.9

#24

For Debian 11 users, please do check out the same forums post above – we have updated it with the Bullseye build :slight_smile: Thank you!

#25

I’ve just test insync_3.7.9.50368-bullseye_amd64.deb on Debian Sid/Unstable and the interface still crashes.

I will email the log files.

#26

Thank you for trying it out for us, @finotti and for sending the log files.

#27

I’m running v3.7.9-50368 on Debian 11 and it is doing just fine. No crashes.

It was installed with apt.

#28

Thank you very much @jander for the feedback!

#29

Ubuntu 18.04 got fixed by 3.7.9 from PPA.

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#30

3.7.9 working in OpenSUSE Tumbleweed also.

2 Likes
#31

Appreciate all your updates re: 3.7.9!!

#32

I’m still having this issue using 3.7.9.50368. I’m using Debian Testing with Gnome3 (Nautilus). I tried a number of different packages, and was finally able to get it working with the Ubuntu-focal package (3.7.9).

#33

Hey @OblateSpheroid! We’d be happy to check this out for you since this might be a different issue from the Debian Bullseye crashing issue.

Could you please send your logs.db and out.txt files to support@insynchq.com with the link to this post? Please also send us the output of the following commands:

  • lsb release -c
  • apt-cache policy insync
#34

I’m also having this issue using 3.7.9.50368. I’m using Debian Testing with Gnome3 (Nautilus).

#35

Hi @Anthony_Hawkins! Could you share the output of apt-cache policy insync and lsb_release -c?

#36

It’s working just fine for me, with Debian 11, Insync 3.7.9.50368. :slightly_smiling_face:

1 Like
#37

Yes, here the issue is fixed.

1 Like