Hi!
I’ve recently installed insync (v3.8.6.50504) on a Macbook Pro 14 M1 with macOS Ventura 13.3.1. Every time that I selective sync a specific folder insync delete all files remotely and I need to manually restore the files from the google drive trash. I’ve uninstalled and re-installed insync several times but the problem is still there.
How can I solve it? it is completely unusable on my mac (no problems on windows btw)
Thank you
Hi @filippogambarota! My apologies for this and thank you for reporting!
Is it possible to replicate this step using a test folder? If so, could you try to screen-record the process and send that to support@insynchq.com with the following:
- logs.db
- out.txt
Those 2 files can be found here: https://help.insynchq.com/en/articles/1834816-locating-the-log-files
Thank you!