It keeps trying to synchronize (scanning) but no file is upgraded or uploaded.
This happened after installing the newest version insync.3.8.7.50508
Hi @Jordi_Vidal! I have responded to your email, see below for copy of my reply:
Hello!
Could you let me know if the sync location (aka base folder) is on a network drive or is it located on your local drive?
Please also send your logs after Insync is closed and include the following files in the folder:
- Name of the files that are not being upgraded or uploaded
- logs.db
- out.txt
If these are too big for an attachment, feel free to upload the files in the cloud and send us a shared link so we can download these.