Insync Finder Integration Crashes - euid does not match xpcd uid


#1

Hi,

I’m hoping you can help, I have just notice a batch of crash reports relating to:

Sandbox registration internal error: Incoming message euid does not match xpcd uid (0 != 501).

Here’s a quick overview, full log can be provided upon request.

Process: Insync Finder Integration [12756]
Path: /Applications/Insync.app/Contents/Plugins/Insync Finder Integration.appex/Contents/MacOS/Insync Finder Integration
Identifier: Insync Finder Integration
Version: 1.0 (2)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: Insync Finder Integration [12756]
User ID: 0

Date/Time: 2016-04-28 22:45:03.190 +0100
OS Version: Mac OS X 10.11.4 (15E65)
Report Version: 11
Anonymous UUID: EE1A9B66-CFAD-9194-6E4B-FCB598E49564

Time Awake Since Boot: 42000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
Sandbox registration internal error: Incoming message euid does not match xpcd uid (0 != 501).

Application Specific Signatures:
Internal error: Incoming message euid does not match xpcd uid (0 != 501).

System Info
MacBook Pro (Retina, Mid 2012)
Mac OS X (El Capitan) 10.11.4
Insync Client 1.3.6.36076

Any pointers on what is causing this and how to resolve?
Many thanks in advance.


#2

Will be tagging our engineer @jimperio and he will get back to you.


#3

Thanks, I look forward to hearing more ASAP.