Insync-headless 3 hung and no accounts

Bugs and issues Linux
#1

We’re having a strange issue where we start insync-headless and it seems to hang right away. The process appears to be running from htop, but the status is “no accounts added”. There are a large number of files to be synced, perhaps it’s hung?

We just upgraded to version 3 in an attempt to fix this issue from 1.5.x

$ insync-headless status
No accounts added yet. See insync-headless account add --help.

$ insync-headless error list
Traceback (most recent call last):
  File "insync-headless.py", line 19, in <module>
  File "site-packages/click/core.py", line 829, in __call__
  File "site-packages/click/core.py", line 782, in main
  File "site-packages/click/core.py", line 1259, in invoke
  File "site-packages/click/core.py", line 1259, in invoke
  File "site-packages/click/core.py", line 1066, in invoke
  File "site-packages/click/core.py", line 610, in invoke
  File "ideskheadless/cli.py", line 424, in list_errors
TypeError: 'NoneType' object is not subscriptable

Screen Shot 2022-03-22 at 1.19.29 PM
Screen Shot 2022-03-22 at 1.19.29 PM1170×833 420 KB

#2

Is this because it’s checking the file differences in Google drive verses what’s saved locally?

We have some files that got downloaded but we want to actually ignore the folder. Should I delete them from the local drive to resolve the conflict? (all the resolution options seem to want to remove it from drive)

#3

Hi @integration_integrat!

My apologies for the trouble! Could you please run insync-headless start --no-daemon and send the output here?

Could you also confirm if you were able to acquire a new subscription for Insync 3-headless? For reference, this version requires either a Home or Office subscription; the 1.5.x licenses are not supported.

#4

We’ll do that if we have issues again.

We likely resolved this by removing a large portion of files (>100GB) locally and in google drive and then slowly checking things to be synced in the selective-sync menu

1 Like
#5

@integration_integrat I see! Feel free to reach out if anything else comes up. Have a good weekend!

#6