Insync-headless add_account not accept Terms and Conditions


I can’t add new account, because insync-headless hangs on [yes/no] question - I type yes or y, press Enter and nothing happens long time. On pressing ^C here is traceback output:

$ insync-headless -v
$ insync-headless add_account 
By adding an account, you are agreeing to our Terms and Conditions ( [yes/no]
^CTraceback (most recent call last):
  File "isyncd/linux/headless/", line 111, in ipc_insync


I’m seeing the same thing. I ran the client with --no-daemon and eventually got this error message (it repeated 3 times)

INFO     2018-12-02 20:00:28,905 [clienthttpconnection:read:52] Error during reading of response!
ERROR    2018-12-02 20:00:28,951 [clientlogging:_logged_report_error:223] Uncaught error from <AddAccountHeadlessTask at 0x7fea70c31f50>
Traceback (most recent call last):
  File "gevent/", line 390, in run
  File "ideskmain/clienttasks/", line 153, in _run
  File "ideskmain/clienttasks/", line 328, in _ext_login
  File "ideskmain/clienttasks/", line 323, in read_line
  File "idesknet/", line 50, in read
  File "", line 612, in read
  File "", line 384, in read
  File "gevent/", line 232, in recv
  File "gevent/", line 116, in read
  File "gevent/", line 169, in wait_read
  File "gevent/", line 164, in switch
SSLError: ('The read operation timed out',)

I had strace running on the daemon and it looked like the connection that timed out was to

$ host domain name pointer

I can ping that IP address successfully.

Ubuntu 18.04.1 Server


My apologies for this!

Tagging our engineer @Kurt_Ko for further assistance


I am experiencing the same issue.
Fresh install via yum repo on RHEL 7
Please advise


Hi @deekue @Chris_Paquin

Can you try updating your system packages and try again?
Let me know what happens. Thanks!