Insync helper crashes

Using openSUSE tumbleweed with insync 3.0.25. When I try to open google drive file using insync-helper, it crash with error:

nov 28 16:54:56 hlknb kde-open5[4247]: qt.qpa.plugin: Could not load the Qt platform plugin "xcb" in "" even though it was found.
nov 28 16:54:56 hlknb kde-open5[4247]: qt.qpa.plugin: Could not load the Qt platform plugin "wayland" in "" even though it was found.
nov 28 16:54:56 hlknb kde-open5[4247]: This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.
                                       
                                       Available platform plugins are: eglfs, linuxfb, minimal, minimalegl, offscreen, vnc, wayland-egl, wayland, wayland-xcomposite-egl, wayland-xcomposite-glx, webgl, xcb, wayland-org.kde.kwin.qpa.
nov 28 16:54:56 hlknb systemd[1]: Started Process Core Dump (PID 4248/UID 0).
nov 28 16:54:56 hlknb kwin_x11[2275]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 9932, resource id: 115343383, major code: 18 (ChangeProperty), minor code: 0
nov 28 16:54:56 hlknb systemd-coredump[4250]: Process 4247 (kde-open5) of user 1000 dumped core.
                                              
                                              Stack trace of thread 4247:
                                              #0  0x00007f3d586230d1 raise (libc.so.6)
                                              #1  0x00007f3d5860c55d abort (libc.so.6)
                                              #2  0x00007f3d58a24a97 _ZNK14QMessageLogger5fatalEPKcz (libQt5Core.so.5)
                                              #3  0x00007f3d590c93eb _ZN22QGuiApplicationPrivate25createPlatformIntegrationEv (libQt5Gui.so.5)
                                              #4  0x00007f3d590c9bd0 _ZN22QGuiApplicationPrivate21createEventDispatcherEv (libQt5Gui.so.5)
                                              #5  0x00007f3d58c2bba5 _ZN23QCoreApplicationPrivate4initEv (libQt5Core.so.5)
                                              #6  0x00007f3d590cb93f _ZN22QGuiApplicationPrivate4initEv (libQt5Gui.so.5)
                                              #7  0x00007f3d59709529 _ZN19QApplicationPrivate4initEv (libQt5Widgets.so.5)
                                              #8  0x00005624a6fb1747 n/a (kde-open5)
                                              #9  0x00007f3d5860de0b __libc_start_main (libc.so.6)
                                              #10 0x00005624a6fb1aba _start (kde-open5)
nov 28 16:54:56 hlknb systemd[1]: systemd-coredump@1-4248-0.service: Succeeded.
1 Like

Hi! Can you shoot me an email at support@insynchq.com, link this post, and include your log files please? :slight_smile:

If anyone else is experiencing a similar issue, the fix will be deployed in 3.0.26. :slight_smile: