Insync is deleting all my content in Google Drive and even disappear from cloud. I am using Ubuntu 24.04.3 LTS and I could not recover my information. Any suggestion to solve the problem?
My most sincere apologies! Let me escalate this to our engineers.
Please quit Insync and go to ~.config/Insync, and send the following to support@insynchq.com:
- logs.db
- out.txt
datafolderlivefolder
Include a detailed description of the steps you took before noticing the deletion.
Deleted files should be in Google Drive Trash and your local computer’s trash folder. Google Drive takes some time to load the files in the Trash folder-- you might need to check again after a few hours.