Whenever I try to open the application window (for example, to enable syncing of other folders), the terminal emulator just stops with the error:
Insync doesn’t seem to be running. Start it first.
Of course, I’ve launched “insync start”, which ends with the notification “It seems that another Insync app is currently…”
This issue is happening with Insync 3.7.12 on both Debian 11 and Ubuntu 22.04.
Anyone would have a workaround to this problem?
Hi @Leandro_Mattioli! Could you run insync start --no-daemon and share the output here?
I have the same problem. This is the output you request:
❯ insync start --no-daemon
libGL error: MESA-LOADER: failed to open iris: /usr/lib/dri/iris_dri.so: no se puede abrir el archivo del objeto compartido: No existe el archivo o el directorio (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
libGL error: failed to load driver: iris
libGL error: MESA-LOADER: failed to open iris: /usr/lib/dri/iris_dri.so: no se puede abrir el archivo del objeto compartido: No existe el archivo o el directorio (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
libGL error: failed to load driver: iris
libGL error: MESA-LOADER: failed to open swrast: /usr/lib/dri/swrast_dri.so: no se puede abrir el archivo del objeto compartido: No existe el archivo o el directorio (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
libGL error: failed to load driver: swrast
WARNING:root:While reading /usr/share/applications/defaults.list
Traceback (most recent call last):
File “idesklinux/application_manager.py”, line 53, in __index_default_apps
File “configparser.py”, line 696, in read
File “configparser.py”, line 1091, in _read
configparser.DuplicateOptionError: While reading from ‘/usr/share/applications/defaults.list’ [line 280]: option ‘application/xhtml+xml’ in section ‘Default Applications’ already exists
WARNING:root:While reading /usr/share/applications/defaults.list
Traceback (most recent call last):
File “idesklinux/application_manager.py”, line 70, in __index_apps_for_mimetypes
File “configparser.py”, line 696, in read
File “configparser.py”, line 1091, in _read
configparser.DuplicateOptionError: While reading from ‘/usr/share/applications/defaults.list’ [line 280]: option ‘application/xhtml+xml’ in section ‘Default Applications’ already exists
INFO 2022-10-18 11:22:48,378 [mainlogs:_log_run:139] Core(app_version=3.7.5.50350, platform=Linux-x86_64-ubuntu/22.04) initialized
WARNING 2022-10-18 11:22:48,389 [base_events:_run_once:1782] Executing <Task pending coro=<init() running at ideskcore/core.py:154> wait_for=<Task pending coro=<SettingsMain._load_settings() running at ideskcore/mainsettings.py:184> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:303, <TaskWakeupMethWrapper object at 0x7fac04319e10>()] created at ideskcore/mainsettings.py:158> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:303, _chain_future.._call_set_state() at asyncio/futures.py:358] created at asyncio/events.py:88> took 0.118 seconds
INFO 2022-10-18 11:22:48,581 [inotify_manager:init:132] INotifyManager FS_ENCODING: utf-8
INFO 2022-10-18 11:22:48,581 [fswatcher:_start:57] LinuxFSWatcher._start
INFO 2022-10-18 11:22:48,582 [inotify_manager:_pull_loop:319] Inotify loop enter
INFO 2022-10-18 11:22:48,673 [fswatcher:watch:77] watch origin: /home/cebrian/Insync/Personal
INFO 2022-10-18 11:22:48,680 [inotify_manager:init:132] INotifyManager FS_ENCODING: utf-8
INFO 2022-10-18 11:22:48,680 [fswatcher:_start:57] LinuxFSWatcher._start
INFO 2022-10-18 11:22:48,681 [inotify_manager:_pull_loop:319] Inotify loop enter
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
INFO 2022-10-18 11:22:48,903 [fswatcher:watch:77] watch origin: /home/cebrian/Insync/Freelancer
INFO 2022-10-18 11:22:48,921 [app:start_core:50] core started
INFO 2022-10-18 11:22:48,923 [unix_socket_server:start:93] unix socket server thread start
https://www.insynchq.com/dashboard dashboard not active. Because of this situation I can’ use insync headless.
@Mazhar_Kayaoglu Apologies for the hassle.
We recently migrated the dashboard to another domain: https://legacy.insynchq.com/dashboard/licenses
@tonicebrian It looks like you’re running v.3.7.5. Could you update your Insync packages to run the latest version, which is 3.7.14? Make sure that the build says jammy as well. Afterwards, please run insync start --no-daemon again.
@mia it seems like that was it, updating the client solved the problem. Thanks!
Wonderful to hear, @tonicebrian 
Thank you for the update about this!
In the version 3.7.14.50440 the link to dashboard is https://www.legacy.insynchq.com/dashboard?utm_source=insync_app&utm_campaign=open_dashboard. And it leads to “ERR_NAME_NOT_RESOLVED” error in Chrome - the address is incorrect!
Hey! We’re on it; it’s redirecting to a domain with “www” at the start and we need to correct that.
Please head to https://legacy.insynchq.com/dashboard/licenses instead.