Insync not starting after update to 1.3.17 (Ubuntu 17.04)

Bugs and issues
1

Today Insync was updated to the latest version (1.3.17) by the package manager.
After that it refuses to start.
issuing the “insync start” command on the commandline gives no respons.
issuing one of the insync commands, for instance “insync get_status” gives:
“Insync doesn’t seem to be running. Start it first.”

Downgrading to 1.3.16 solves the problem.
(my sources.list file is set correctly (deb http://apt.insynchq.com/ubuntu zesty non-free contrib)
I’m on Ubuntu-gnome 17.04 (64bit)

Could you check out what the problem is?
cheers,
Ate

1 Like
2

I’m having the exact same issue on Debian stretch.

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3

Me, too:

insync start --no-daemon
Traceback (most recent call last):
File “”, line 6, in
File “main.py”, line 128, in
File “main__insync.py”, line 180, in
File “main__insync.py”, line 37, in main
File “ideskmain/client.py”, line 6, in
File “idesknet/requester.py”, line 4, in
ImportError: cannot import name irp

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4

Same issue here. After updating, it refuses to start again.

5

I am seeing the exact same issue here on Kubuntu 17.04. Please see footnote [L] in Kubuntu 17.04 Preferred Apps for resolution. This spreadsheet also shows my OS configuration which includes Kubuntu backports.

6

Hey guys, thanks for the reports. We’re investigating this. @lpugoy

UPDATE: 1.3.18 fixes this issue :tada:

7

It seems to be fixed in 1.3.18 - thanks for the quick work!

8

I’m also having the same problem with Ubuntu Gnome 17.04.
insync start --no-daemon
Traceback (most recent call last):
File “”, line 6, in
File “main.py”, line 128, in
File “main__insync.py”, line 180, in
File “main__insync.py”, line 37, in main
File “ideskmain/client.py”, line 6, in
File “idesknet/requester.py”, line 4, in
ImportError: cannot import name irp

9

Just updated to 1.3.18, That seems to fix the issue.
Thanks!

1 Like
10

Hi everyone, the update to 1.3.18 will fix this issue. Thank you!

11

I think I have the same or different issue not sure.

[reinaldo:~] $ insync start --no-daemon

** (process:8287): WARNING **: Failed to load shared library 'libnotify.so.4' referenced by the typelib: /usr/lib/insync/libz.so.1: version `ZLIB_1.2.9' not found (required by /usr/lib/libpng16.so.16)
which: no kreadconfig in (/usr/lib/insync:/home/reinaldo/.local/bin:/opt/context-minimals/texmf-linux-64/bin:/usr/local/sbin:/usr/local/bin:/usr/bin:/usr/bin/site_perl:/usr/bin/vendor_perl:/usr/bin/core_perl:/home/reinaldo/.fzf/bin)
ERROR:root:Cannot initialize notifications.

However, I see that version:

[reinaldo:~] $ insync -v
1.3.17.36167

I am on Arch. Not sure why the AUR is still behind