Insync on Xubuntu 24.04 [FIXED]

I’m trying to run insync on Xubuntu 24.04 but I’m facing problems. It installs, open the Installation finished window but when I click on the “Start Insync” button nothing happens. I have tried the last versions and some 3.9 versions and same problem. Above some information:

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=24.04
DISTRIB_CODENAME=noble
DISTRIB_DESCRIPTION=“Ubuntu 24.04 LTS”

Model: 16.4.3 “AMD Phenom™ II X4 B97 Processor”

dmesg trace

[ 657.312027] traps: insync[5048] trap invalid opcode ip:79da912805f6 sp:7fffe83fa7c0 error:0 in etree.cpython-39-x86_64-linux-gnu.so[79da9124e000+323000]
[ 749.414804] traps: insync[5236] trap invalid opcode ip:7c7c62a805f6 sp:7ffd72521f50 error:0 in etree.cpython-39-x86_64-linux-gnu.so[7c7c62a4e000+323000]
[ 750.895509] traps: insync[5290] trap invalid opcode ip:7a217c2805f6 sp:7ffe860a2bf0 error:0 in etree.cpython-39-x86_64-linux-gnu.so[7a217c24e000+323000]
[ 778.578252] traps: insync[5381] trap invalid opcode ip:728a670805f6 sp:7ffc8f220c90 error:0 in etree.cpython-39-x86_64-linux-gnu.so[728a6704e000+323000]
[ 779.375590] traps: insync[5396] trap invalid opcode ip:7d82c60805f6 sp:7fff00748100 error:0 in etree.cpython-39-x86_64-linux-gnu.so[7d82c604e000+323000]
[ 781.136247] traps: insync[5411] trap invalid opcode ip:74e89f4805f6 sp:7ffdcf41ab90 error:0 in etree.cpython-39-x86_64-linux-gnu.so[74e89f44e000+323000]
[ 783.159915] traps: insync[5425] trap invalid opcode ip:71bf2a0805f6 sp:7ffc79b52d50 error:0 in etree.cpython-39-x86_64-linux-gnu.so[71bf2a04e000+323000]
[ 837.668569] traps: insync[5519] trap invalid opcode ip:79e1acc805f6 sp:7fffce65d0f0 error:0 in etree.cpython-39-x86_64-linux-gnu.so[79e1acc4e000+323000]
[ 845.191096] traps: insync[5532] trap invalid opcode ip:75f202c805f6 sp:7fff9f1a84d0 error:0 in etree.cpython-39-x86_64-linux-gnu.so[75f202c4e000+323000]

Please run the commands below and send the output here:
lsb_release -a
apt-cache policy insync

Thank you!

@:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 24.04 LTS
Release: 24.04
Codename: noble
@:~$ apt-cache policy insync
insync:
Instalado: 3.9.3.60019-noble
Candidato: 3.9.3.60019-noble
Tabela de versão:
*** 3.9.3.60019-noble 500
500 http://apt.insync.io/ubuntu noble/non-free amd64 Packages
100 /var/lib/dpkg/status
@:~$

Can you try 3.9.4 instead? https://www.insynchq.com/downloads/linux

1 Like

It worked! Thank you.

Awesome! Happy syncing and have a great week ahead :slight_smile: