Insync-portable not syncing after initial sync

Bugs and issues Linux
#1

Hi,

I have an Odroid U2 (ARM processor) which has access to an NFS network share on my NAS box. I am trying to use insync-portable to sync my Google Drive to a folder within the network share. I installed insync-portable without any problem, and successfully connected it to my Google Drive account, and I can see that insync-portable successfully downloaded a copy of all my Google Drive folders (135+ Gb) to the network share. For a while after that, it seemed to be maintaining the sync: if I created a file locally it would be uploaded to the main Google Drive in the cloud. (My network share is also accessible to various Windows PCs, and I noticed that if I used a Windows PC to create a file in the network share, insync-portable would not notice the addition. That was inconvenient, but not a big problem: I just used insync-portable to do a “force_sync” every hour, and that worked OK: it then found the new file and uploaded it to Google Drive.)

But now the sync is no longer working: I’ve created a file locally and it has not been copied up to my Google Drive, even if I do “force_sync” or stop and restart. If I do “get_sync_progress” I get “No syncing activities”, and if I do “get_errors” it says “None”. Is anyone able to help? I can provide logs if necessary.

Thanks.

#2

I will be tagging our engineers @marte and @lpugoy and they will get back to you next week.

Thanks!

#4

Thanks, much appreciated.

#5

@ajs: Apologies for not replying sooner. Please check if Insync is paused in your case by running ./insync-portable get_status. If it is you can resume it with ./insync-portable resume_syncing. Also check if there are any actions required by running ./insync-portable get_actions_required.

If none of those commands helped send your logs to support@insynchq.com for investigation. They are located at ~/.config/Insync.

#6

Thanks for your suggestions. I’ll check and will get back to you.